Trusted by Over 2 Million People
More than 2 million users in 120 countries have switched to SugarCRM to fuel extraordinary customer experiences. We have disrupted the market with a relentless pursuit of innovation and visionary solutions, bringing the world’s first no-touch, time-aware CX platform. The CX suite aggregates the millions of different data points on your customers and turns them into proactive truths, trends and predictions for you to leverage.
Our Defining Differentiators
Companies Switch to Sugar When They Want to Cultivate Customers for Life
Sugar gets timely predictive insights in the hands of the right people, empowering companies to anticipate and fulfill customer needs—before they realize they have them. These businesses are able to create customers for life, and have a sustainable competitive advantage.
See What You Can Achieve With the World's Top-Rated CX Platform
50% ↑ Acquisitions3x Revenue15% ↓ Time pulling pipeline updates139% ↑ ROI100% User Adoption2,000 ↓ Data Entry Hours
We’re #1 Where it Counts: With Our Customers—Across Industries
Thousands of companies across various industries rely on Sugar to create better business relationships. Our CX platform is not only tailored to industry needs, but can also be fully customized to your business’ unique needs.
Reimagine the speed of your business when it’s backed by the power of an intuitive, no-touch CX platform. Sugar gives you predictability, consistency, and control of your distributor channel and customer expectations.
STAFFING AND RECRUITING
Sugar Market gives you all the features you need to achieve your goals by providing you with visibility into candidate and client engagement, supercharging your CRM and allowing you to connect with your clients and candidates at the perfect time and with the perfect message.
Welcome to the Era of Experiences, where you can rely on your customers to be loyal if they can rely on you to provide unparalleled experiences. Build deeper relationships and maximize client value by fulfilling customer needs before they even ask.
Build trust, deliver consistency, and provide perfectly-timed advice on customer financial needs, goals, and households with a time-aware 360 degree customer view.
Perfect for Your Business Needs
SugarCRM is fully customizable, and works seamlessly whether you need to deploy in the cloud or on-site. With Sugar, you get to choose exactly what works best for your business.
CX Event Series for SugarCRM Customers
Each customer, partner, and employee is treasured as a fundamental element of our new-fashioned company. Behind this unique and trustworthy solution are real, incredibly smart and driven people who together, create and inspire groundbreaking solutions that connect businesses to their customers. Become a customer and join the CX connection.