Why Sugar The Experience Should Match the Expectations

The idea was that technology would work for you—not the other way around.

So why are your teams at the beck and call of your CRM, constantly doing database busy work, finding cross-selling opportunities and at-risk accounts, scoring leads, routing cases, and so much more. All of this makes you wonder if the technology is worth the effort.

With SugarCRM, you let the platform do the work.

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When you let the platform do the work, you can:

  • Get a historically complete and accurate customer view and the ability to make accurate predictions about the future
  • Drive more conversions with intuitive customer experience tools that put detailed customer data from multiple touch points and channels within easy reach.
  • Make more data-driven decisions with analytics that show you what works, what doesn’t, and helps replicate your wins.

No blind spots.
Because it’s easier to solve problems when you can see the clear picture.

When you let the platform do the work, you can:

  • Streamline data collection with automated processes like customer information updates, calendar syncing, and more to find and manage data in fewer clicks.
  • Automate complex business processes such as routing leads or approving quotes.
  • Get real-time prompts and recommended CRM updates based on each customer interaction.

No busy work.
Because no one should have to do what a machine can easily do for them.

When you let the platform do the work, you can:

  • Start seeing value immediately with a CRM platform that works right out of the box, with integrations to the tools you have.
  • Increase user adoption by letting users work in the environment they’re used to working in.
  • Remove friction from your business by working with an award-winning vendor known for flexibility, transparency, and keeping promises.

No roadblocks.
Because your CRM should work with you, not against you.

When you let the platform do the work, you can:

  • Get a historically complete and accurate customer view and the ability to make accurate predictions about the future
  • Drive more conversions with intuitive customer experience tools that put detailed customer data from multiple touch points and channels within easy reach.
  • Make more data-driven decisions with analytics that show you what works, what doesn’t, and helps replicate your wins.

When you let the platform do the work, you can:

  • Streamline data collection with automated processes like customer information updates, calendar syncing, and more to find and manage data in fewer clicks.
  • Automate complex business processes such as routing leads or approving quotes.
  • Get real-time prompts and recommended CRM updates based on each customer interaction.

When you let the platform do the work, you can:

  • Start seeing value immediately with a CRM platform that works right out of the box, with integrations to the tools you have.
  • Increase user adoption by letting users work in the environment they’re used to working in.
  • Remove friction from your business by working with an award-winning vendor known for flexibility, transparency, and keeping promises.

See it for Yourself

Only Sugar delivers a CRM platform that helps teams achieve high-definition customer experience

 

See Your Customers in
High-Definition

A high-definition customer experience means companies can achieve a customer view with crystal-clear fidelity. Its time-aware nature enables companies to rewind to the past, have better situational awareness about the present, and make bankable predictions about the future. Informed by the most accurate internal information possible and the best external information available, Sugar drives companies to reach new levels of business performance and enables predictability.

See in HD

Imagine What You Can Achieve When Seeing Your Customers in High-Definition

Explore Customer Stories
Crown Caliber Logo

50% Increase in Acquisitions

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110% Increase in Pipeline

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Materion logo | Telecom CRM | SugarCRM

100% User Adoption

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139% Increase in ROI

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Mazars logo | SugarCRM

2,000 Decrease in Data Entry Hours

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See the platform in action.

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