Every business uses not only tasks, calls and meetings but also key dates and deadlines to develop successful and profitable relationships. SugarCRM is a fantastic tool that helps to collect and manage all your customer[…]
Bullhorn Engage 2019: Emotional Intelligence, Innovation and Insights
All conferences have incredible key takeaways that leave attendees minds whirling with possibilities. Bullhorn’s Engage 2019, hosted in Boston, was no different. The conference featured thoughtful and experienced experts such as Tim Sanders of Deeper[…]
How to Craft a Perfect Survey for Maximum Response Rates
Surely by now, you’ve conducted many surveys using trial and error. Every time you send one anticipating a certain number of responses, more often than not you end up disappointed. The bitter truth? People don’t[…]
CRM and Human Resources: It’s All About People
Fundamentally, a CRM platform is about people. Specifically: Your customers; Your prospects, and Your employees. It’s the third subset I’d like to talk about in this post. As a recent hire at Sugar, I’ve had[…]
Nurturing: The Undiscovered Treasure of the Staffing Realm
The whole ‘Superman of staffing’ is overdone, in our opinion. Why not turn to a relatable hero—garnered in his sand-colored clothes with a fedora atop his head and a whip in hand—why not turn to[…]
Finding Value in Your CRM
Did you know there are more than 380 CRM platforms listed on G2? Let that sink in. Three. Hundred. Eighty. However, only 18% of these are rated with more than three out of five stars. […]
Mission: Possible – Simplify Paid Search Advertising with Salesfusion
Salesfusion by SugarCRM recently released Salesfusion for Google Ads, a feature that brings the combined power of AI and automation to create, launch, manage and optimize paid search campaigns. The feature, which is uniquely offered[…]
Salesfusion: Our Journey From Marketing Automation to Customer Experience Management
As the former CEO of Salesfusion and new general manager of marketing automation for SugarCRM, I want to share how thrilled my team and I are to be joining the Sugar family. We have 53[…]
Happy Birthday SugarCRM!
I admit it. I have my head in the clouds often. I’m a dreamer and a builder. I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on[…]
Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You
If you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here. SugarCRM has acquired marketing automation innovator Salesfusion. This is exciting news and[…]