(Editor’s Note: the following is a guest post from Kinear Young, the Member Information Manager at World Trade Center Associations. Kinear wrote this post for Upshot, a place for Sugar Insiders to tell their stories).[…]
How Sugar Solves your IT Department’s Biggest CRM Challenges
While sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the[…]
Renowned Architectural Firm Hits It BIG with Sugar
Bjarke Ingels Group, known as BIG, is a trend-setting architectural firm with offices in the United States and Europe. As you might imagine, the firm’s employees consist of highly visual people. They are designers by[…]
How Sugar Addresses your Biggest Customer Service Challenges
Companies like Amazon and Zappos are lauded for providing outstanding customer service. That has raised the bar for what customers expect from every brand they interact with. No matter your industry, expectations higher than ever.[…]
How to Put Together a CRM Implementation Team
(Editor’s Note: the following is a guest post from Doug Haines a contributing writer for Discover CRM) Implementing a CRM system is a critically important decision for any business. However, you can’t just buy a[…]
Good News for Sugar On-Premise Customers, a lot of Cool Stuff is Coming your Way
You may recall that we adjusted the product release process for Sugar, our core Relationship Management offering last year. Beginning with the Fall ‘17 release, we moved to a quarterly delivery schedule for our cloud[…]