(Editor’s note: The following is a guest post from Kaleb Dague, an account executive at partner Faye Business Systems Group. It originally appeared on Faye BSG’s blog). Once you’ve decided you need a new CRM[…]
Success with CRM: Focus on the Features that Matter
Welcome to the third post in our success with CRM series. In this post, we’ll examine the tendency to focus on too many advanced features, and why that can limit the effectiveness of your CRM[…]
The Internet is Under Fire – What does that Mean for AI?
I stumbled upon some new statistics this week from Pew Research asking the question, “Is the Internet good or bad for society as a whole?” The survey was conducted in January of this year (so,[…]
Success with CRM: 4 Tips for User Adoption
In the previous post of this series, we talked about why a comprehensive CRM training program is critical for success. Related to training, is user adoption. Low user-adoption rates are the root cause of more[…]
$270m Accompany Buy for Cisco Proves Value of Relationship Intelligence
You may have seen that communications giant Cisco is picking up personal data and relationship insight aggregator Accompany for a cool $270m. As Accompany CEO Amy Chang puts it – the product acts like a[…]
3 Training Tips to Maximize Your Sugar Deployment
It’s an enormous process to enter into an agreement with a new CRM software vendor. By the time you make that “final” decision it can feel as though you’ve been engaged with your new vendor[…]
Vegas, Anyone?
With all due respect to Britney, JLo, Cher, Elton John, The Blue Man Group, and all the amazing Cirque du Soleil performers…none of them will help you learn how to build better business relationships, understand[…]
Spring ’18 and Sugar 8 Are Now Available
We have some good news for your Monday morning. We’re thrilled to announce the general availability of the latest version of Sugar (Spring ’18 for Sugar cloud customers and Sugar 8 for on-premise customers). Last fall, we[…]