Mac or PC? iOS or Android? Proprietary cloud or AWS? Choices abound with today’s technology, whether it’s the laptop on your desk or the phone in your pocket. So why should your CRM be any[…]
New Sugar – From CRM to CX
Technology is getting faster, and easier to use. As a result, everybody wants more from the companies that they do business with. Your expectations of a world-class customer experience are rising with every iPhone release[…]
Sugar Sweetens Tyson Foods’ Recipe for Success
Did you know Tyson Foods is responsible for producing approximately half the chicken, pork and sausage consumed in the USA? This 80-year-old global company represents a portfolio of brands that you can find in almost[…]
Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)
Have you heard? The world is close to capturing 1.7 megabytes of data for each person on the planet every single second. That’s not even the crazy part. For most companies today, very little of[…]
Increase Productivity with Actionable Insights in Hint 5.1
Our next version SugarCRM Hint 5.1 is now generally available! Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles.[…]
11 Resources That Will Improve Your Sales Skills
Even though we live in a world that’s dominated by rapidly evolving technology, plenty of businesses are still very skeptical about every new advancement. For instance, old-school tactics are surprisingly common in sales. These “traditions”[…]
How CRM Can Help Manufacturing
The resurgence of the manufacturing industry is real. According to Manufacturers Alliance for Productivity and Innovation, the manufacturing industry now accounts for approximately one-third of the U.S. GDP. The momentum gained by the industry in[…]
CRM Blueprint Series: Sales Automation Webinar Recap
This week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. This edition focused on the core tenets[…]
For JC Penney, Customer Data Matters
This week, JC Penney turned off Apple Pay. Initially, they didn’t make any formal announcements about the drop. Instead, rather innocuously, a customer inquired via Twitter about why his wife was unable to use Apple[…]
Five Important Questions to Ask Yourself Before You Renew Your Legacy CRM Vendor
What do a bedside shelfie, bit-coding robot, and a Gremlin chia pet have in common with your legacy CRM vendor? A lot! Don’t you love those vendors that push everything you think you might want,[…]