Accelerate your sales cycle and increase your win rate.
Focus on the right leads and opportunities, engage customers anywhere, manage pipeline and forecast, and quote and close deals when you let the platform do the work.
Improve Win Rates
Use AI-based predictive forecasting and omnichannel capabilities to connect when customers are ready, across the channels they prefer.
Eliminate the busy work that slows adoption with an open API for endless integrations, total customizability, and complete compliance.
Increase Sales Productivity
Uncover hidden revenue opportunities and automate both renewals and business best practices.
Actual business results from SugarCRM Customers.
Save the 10,000 Steps for Your Smartwatch
See The Future And Make Your Fortune
Power sales teams with exceptional business-critical predictions, even with limited or incomplete CRM data with our powerful AI-engine, SugarPredict. Accelerate deals with AI-powered lead conversion, Ideal Customer Profile (ICP), and opportunity-close predictions—at no incremental cost.Learn More
Let The Platform Enter The Data
Automatically analyze actionable insights from a broad range of social and business sources and get important updates on key accounts with real-time alerts.Learn More
Drive Better Communications with Your Customers
Bring omnichannel customer communications with sentiment analysis seamlessly into your sales console. Quickly access customer opportunities, purchase history, and other details without ever leaving the conversation.Learn More
Enjoy The Journey
Effortlessly map out each individual customer journey, from the very first interaction with your business to ensure every sales rep knows exactly when and how to reach out.Learn More
Bring The CRM To You
Keep track of your most critical customer interactions and information, without ever leaving your G Suite or Office 365 apps. Manage tasks, opportunities, and cases as you communicate with customers—no need to copy, paste or open another app.Learn More
Check Renewals Off Your List
Never lose a renewal opportunity with built-in support for subscription-based and easy-to-manage subscription accounts, renewal pipeline status, and individual renewal opportunities.Learn More
Autopilot With The Flip Of A Switch
Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates, and so much more.Learn More
“Having a solution like SugarCRM allows us to get that full view of what the customer bought, what they expected, and [if] we deliver[ed] a solution that really meets that need.”Michelle I, President and CRO
Accelerate pipeline by focusing your sales and marketing teams on accounts with predictive intent buying signals. Using the Triblio for Sugar integration allows your revenue teams to see which accounts are buying, what they need, and how to personalize messages to drive business.Learn More
Spend more time selling by automating arduous tasks and eliminating manual steps and clicks with powerful guided selling and workflow tools.
Increase deal velocity at every stage of the sales cycle and close deals faster.
Predict What is Next
Leverage embedded AI-based predictions to drive the most promising opportunities forward and take the guesswork out of forecasting.