The best combination of features and functionality, and customizability we’ve found in the market.

Peter Tew
Backcountry

Make Every Sales Rep a Top Performer

Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.

The real power of our platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

Everything You Need to Build Better Customer Relationships

You’re already creating a treasure trove of customer information. Isn’t it time you put it to great use? Sugar takes the customer data you generate daily — every email you send, each account update you make, all the social media interactions you create — to paint a crystal clear picture of your customer’s journey. With a simple interface focused on the features that matter most to sales reps, you’ll always have instant access to the exact insights you need.

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Sugar Hint Solution

Spend less time on digging and data entry.

Automatically gather and analyze actionable insights from a broad range of social and business data sources, all with just a name and email. Then get important updates on key accounts with real-time push notifications and alerts.

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Customer journey management screenshot

Stay steps ahead of customer needs.

Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.

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Get more out of your email.

Keep track of your most critical customer interactions and information, without ever leaving Gmail. Sugar Sell lets you sync calendars, track emails, monitor social media activities and more. You can seamlessly manage tasks, opportunities, and cases as you communicate with customers, and save emails to your CRM with a single click — no need to copy, paste or open another app.

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sugarsell important acitvies on autopilot graph

Put important activities on autopilot.

Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.

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Change Your Customer’s Experience for the Better

Get the competitive advantage you need, at a price you can afford. With Sugar’s clear and simple pricing — no hidden fees or gotchas.

Insights Icon Get At-a-glance Insights

Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress. Uncover important insights while spending a fraction of the time looking for information.

Integrate Icon Integrate with Everything

Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.

On Go icon Take It On The Go

Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.