Simplify Complexity, Increase Velocity​

Remove the busy work and roadblocks associated with following company best practices and complex business processes. Teams can execute sales plays, sales methodologies, guided selling, service processes, lead nurturing, and more in just a click. Ensure every moment in a customer’s journey is seamless by creating clearly defined and easily repeatable processes and workflows—every step of the way with Automate.​

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Repeat and Recycle​

Automate customer-facing business processes so Marketing, Sales, and Services can eliminate busy work and focus on what matters.

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Speed Things Along ​

Accelerate sales cycles and service workflows so teams can spend their time selling and helping customers.

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Be Consistent

Drive operational excellence with guided selling and best practices to always deliver consistent experiences. ​

Let the Platform Unify Customer Experience​

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More Orchestration, Less Confusion

Define easily repeatable processes and workflows, so marketing, sales, and services can eliminate busy work and focus on what matters.

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Keep Up Without Keeping Track​

Reduce manual effort and increase efficiency by eliminating up to 90% of clicks. 

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More Orchestration, Less Confusion graphic | Customer Journey Management | SugarCRM

Repeat What Works​

Drive operational excellence with guided selling and best practices to consistently deliver optimal experiences. 

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Automate Anything​

Use Automate to streamline your business processes across marketing, sales, and customer service teams.

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