CRM for Telecommunications

Don’t just gain customers. Retain customers.

These days, if you’re a communications service provider you’ve got your hands full. The market demands constant upgrades to infrastructure and services, while average revenue per user stays flat and customer churn makes the “loyal customer” an industry joke.

But SugarCRM can help you gain and retain customers in spite of industry trends. Sugar can help you deliver high-touch customer service and make your sales process more efficient, boosting revenue.

Customer Success Stories

We wanted to customize to our hearts content. One of the lessons we've learned is that going forward, the costs associated with maintaining a...
ECIS has become the mature, mission-critical application that we hoped it would become, and we're only just getting started.
Sugar gave us the flexibility to adapt our CRM solution to best align with our unique and diverse business offerings.

Whitepapers

Download this Ovum Report to learn about IBM's significant transformation in the move away from a traditional sales approach of micro-managing the...

In the year since the IBM partnership was signed, SugarCRM has taken significant steps in becoming large-enterprise-ready in terms of the...

Whether you choose hosted or on-site CRM solutions, organizations must ensure their CRM partner complies fully with all mandates and regulations,...

Partners

PSTech combines 12 years of globally proven quality software development expertise with powerful SugarCRM features to provide innovative customer...

DRI is a global consultancy company. With offices in six countries and successfully delivered projects worldwide, DRI helps organizations to...

InsightfulCRM is a consulting and system integration firm, with clients across Australia and New Zealand. We help organisations better engage with...

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