CRM for Retail and Consumer

Reaching Customers Wherever They Shop

As a 2009 Gartner study points out, retail CRM used to be confined primarily to interactions in the store. But with the proliferation of online channels, a retailer needs to understand customers’ behavior regardless of where they shop.

 

With SugarCRM, retailers can manage all their customer touchpoints more effectively—building loyalty, gaining insight into customer decision making, and delivering a seamless customer experience with integrated business processes. Sugar will increase efficiency between sales and marketing, ensuring that customers aren’t “over marketed.” And, Sugar integrates equally well with e-commerce platforms and in-store, point-of-sale systems.

Partners

Insignio CRM GmbH has partnered with SugarCRM since 2007. In 2009 the company already attained Gold status and in 2014 Platinum status. Since...

Squiz is SugarCRM’s largest global Elite Partner, with extensive experience in successfully implementing SugarCRM systems for organisations around...

SYNOLIA is the oldest SugarCRM partner in the world and in 2004 was the first SugarCRM Gold Partner in France. It currently serves more than 250...

DRI

DRI is a global IT consultancy.

DRI is represented in Sweden, Norway, Denmark and Germany and has successfully delivered projects...

BrixCRM is a driven CRM service provider and Elite Partner of SugarCRM. Our mission is to enable...