CRM for Retail and Consumer

Reaching Customers Wherever They Shop

As a 2009 Gartner study points out, retail CRM used to be confined primarily to interactions in the store. But with the proliferation of online channels, a retailer needs to understand customers’ behavior regardless of where they shop.

 

With SugarCRM, retailers can manage all their customer touchpoints more effectively—building loyalty, gaining insight into customer decision making, and delivering a seamless customer experience with integrated business processes. Sugar will increase efficiency between sales and marketing, ensuring that customers aren’t “over marketed.” And, Sugar integrates equally well with e-commerce platforms and in-store, point-of-sale systems.

Customer Success Stories

Our innovative system provides a 360-degree view of customers and prospects and allows a better, more focused sales approach. Our staff in sales,...
When we went live with the Men’s Wearhouse call center in 2007, we went live with Sugar. Sugar provides a common platform for several groups to...
The main goal was to get a global solution that combined e-commerce, CRM, and logistics into one package that everybody could standardize on. With...

Partners

The combination Redpill Linpro/SugarCRM is a perfect match. Redpill Linpro have delivered custom orientated services around SugarCRM since 2006....

DRI is a global IT consultancy.

With offices in six countries (Portugal, Spain, Sweden, Denmark, Germany and USA) and successfully...

BrixCRM is a driven CRM service provider and Platinum Partner of SugarCRM. Our mission is to enable...

Still have questions? Talk to a CRM expert. Call 1 877-842-7276

Want to see if Sugar is right for you?Try it Free

Forgot your password?