Sugar moved into the Leader’s quadrant of this year’s CRM Value Matrix
Why? For proactively augmenting our platform functionality to compete with entrenched market leaders. Nucleus Research calls out Sugar’s inclusion of omnichannel and voice-powered capabilities as well as our dedicated integration platform and on-platform automation of tedious manual tasks as a noted improvement in usability.” According to Nucleus, “… (SugarCRM’s) time-aware approach to processing platform data is differentiated versus other market players and enables more sophisticated analytics, reporting, and automation than other leading vendors.”
Download a copy of the CRM Value Matrix and see why Nucleus named Sugar a 2021 Leader.