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Sugar has been named a CRM Technology Value Matrix Leader for the second consecutive year.

According to Nucleus Research, Sugar’s placement as a Leader was “fueled by proactive additions in out-of-box functionality… and (Sugar) also maintains its advantage in analytic capabilities compared to other vendors.” Additionally, they wrote, Sugar continued to innovate and offer new capabilities to users with a focus on automating additional processes, improving user experiences, and providing better customer insights and predictions. Get the full analyst report.

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