Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle.

Concentrix focuses on customer engagement and improving business outcomes for over 450 global clients across six continents. Concentrix’ 90,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics, and back office solutions in 40+ languages from 125+ delivery centers. Concentrix serves automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.

Concentrix began partnering with SugarCRM in 2008. Since then, Concentrix has deployed tailored Sugar solutions for many customers around the world. Concentrix today has a global strategic alliance with SugarCRM that includes solutions specifically delivered in Business Process Outsourcing (BPO) mode.

Use Cases
  • Analytics
  • Automotive
  • Financial Services
  • Insurance
  • Media and Technology
  • Technology