Customer experience is a requirement in business today but, when times are uncertain it becomes even more imperative. Watch the playback wheree we discuss the transition of CX throughout the customer journey, from prospect to customer, and beyond. Learn how technology can aid your customer relationships and why right now CX is more important than ever. Featuring experts from SugarCRM’s executive team including Clint Oram, Chief Strategy Officer and Co-Founder, Clare Dorrian, Chief Marketing Officer, and Chris Pennington, Chief Customer Officer, this webinar offers unique leadership insight into CX throughout your entire organization.
- Learn why CX is more important than ever
- Understand the difference between what a prospect needs versus a customer
- Discover how you can leverage your technology to increase customer experience