Join the Revolution!
Sugar is a complete CRM product that collects critical information across sales, service and marketing. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use everyday. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Salesfusion is now part of the Sugar family! Learn more about marketing automation and how it enhances customer experience management.
Tell us a little bit about yourself
in Sales Ops
We Feel Your Pain
Are you having difficulty getting a whole view of your business? Perhaps you're spending countless cycles building territory maps, generating pipeline reports or just trying to convince your team to use the current CRM.
Sales professionals use Sugar to uncover insights and trends with clear actionable data, whenever or where ever it's demanded. With Sugar, you'll leverage automation and tools to make selling easier so you can focus more on closing business and spend less time maintaining data.
Data Is Your Four-Letter Word
From managing data and privacy to delivering the technology stack that gives your business the edge, IT professionals need a CRM that's flexible, secure and scales without hiccups.
IT loves Sugar because it is the most flexible and customizable CRM platform. Unlike other CRM providers with proprietary platforms and rigid deployment models, Sugar allows you to select from a variety of deployment models ranging from true SaaS to On-Premise installations. Future-proof your implementation with a CRM platform that will allow you to evolve in an ever-changing business landscape.
Sales or Service
I Can't Get My Reps To Use The Stupid Thing
Reps hate your current CRM? Yeah, we hear that a lot. That's why we believe that a successful CRM roll-out starts with an awesome user experience. Sugar's award-winning and modern user-interface provides every employee with the right information, at the right time, before they even ask.
Built-in tools like collaboration, Dashlets, duplicate checks and an integrated contact data service eliminate the burden of tedious data entry and time-consuming updates, so every employee can focus more time on delighting customers.
in Service Ops
Make Your NPS A Differentiator
In a world where recurring revenue and repeat business are more important than ever, you need a CRM that manages the entire customer relationship in one simple interface.
Sugar goes beyond typical CRM solutions that only provide sales automation by integrating critical service, sales and customer journey management tools into a single, powerful view designed to make every rep a customer hero.
Whoa, Hold On. Sugar Who?
In a CRM landscape overwhelmed by big vendors and even bigger bucks, the name SugarCRM may be new to you. We get it, and go head-to-head with the big boys every day.
Recognized by Gartner as a CRM visionary and innovator and a 3x winner of the PCMag Business Choice Awards, Sugar is deployed by more than 2 million individuals in over 120 countries and 26 languages. Companies large and small are turning from yesterday’s CRM solutions to rely on Sugar to manage customer relationships.
You're In The Right Place
Not sure where to start with your new CRM project? Looking for fresh ways to supercharge your sales and marketing teams - and your business? We can help.
Download our Essential Guide to CRM for 37 pages of tips, how-to's and best practices designed to help you go from good CRM to great CRM.
- Complete CRM
- 360 customer view
- Next generation UX
- Flexible integration platform
- Multiple deployment options
Complete CRM without unnecessary complexity or feature overload
Sugar delivers a complete CRM solution that helps you grow your sales, deliver effortless customer care, and run more effective marketing campaigns without unnecessary complexity or feature overload.
True 360 View of your Customer
Sugar integrates seamlessly with your other systems like ERP, Core-banking, Project Management etc,. Thus making your CRM THE system of customer engagement and one source of truth on your customers
Mobile, Modern and Engaging User-Experience personalised to every user
Sugar’s innovative and modern user-interface provides every employee with the right information, at the right time, before they even ask. Fully mobile and tailored to every individuals role and unique ways of working, it drives adoption, increases productivity, fosters collaboration, and enables better decision making.
Quicker ROI with a flexible, robust, easy to implement, easy to integrate platform
Sugar Integrates seamlessly with your business applications using its open REST API. It adapts to your business with unparalleled application configurability and minimum to no programming. While, Sugar’s industry standards based architecture helps reduce costs and lower risk.
Unparalleled control and choice with a Flexible and Open Architecture
Across 6 continents and 33 languages, Sugar offers the broadest choice of deployment. From Sugar OnDemand, Sugar On-Site, Sugar Premium Cloud, Public Clouds, Sugar Partner Clouds chose the best deployment option for your business.