Service Agreements
Customer Terms of Service
SugarCRM’s primary subscription agreement for ordering products and services.
Product Specific Terms
Additional terms and conditions applicable to certain Sugar products and services (including certain Sugar plug-ins and connector products).
Evaluation Agreement
SugarCRM’s agreement applicable to a prospect or customer’s use of SugarCRM’s products and services on an evaluation basis.
Pre-Release Product Agreement
SugarCRM’s license agreement applicable to pre-release, beta and/or non-generally available Sugar products.
Marketplace End User License Agreement
SugarCRM’s license agreement applicable to products and services acquired via SugarOutfitters marketplace.
Data Privacy
Data Processing Addendum
SugarCRM Data Processing Addendum to the customer principal agreement applicable when Sugar processes Personal Data on a customer’s behalf.
Sub-Processor List
Listing of SugarCRM sub-processors for Sugar products and services.
Updated: June 18, 2025
