| Sub-processor | Country | Sub-processing Activities | Services |
|---|---|---|---|
| Amazon Web Services Inc. | Australia, Canada, EU, UK, Singapore, or USA as specified in the order form | Hosting | SugarCloud Sales-i |
| Ambit | India | Development | Sugar Market |
| Chameleon.io | UK, USA as specified by the customer | In-product messaging/user guides | Sales-i |
| Cognizant Technology Solutions US Corp. | USA Romania |
Operations Staffing Cloud Service Support Development |
SugarCloud Sugar Connect Sugar Sell |
| Docebo NA, Inc. | Germany | Learning Management System | Sugar University |
| Heap | USA | User Analytics | Sales-i |
| Intetics Inc. | USA | Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews) |
SugarCloud Sugar Sell Sugar Serve Sugar Connect Sugar Enterprise Sugar Professional |
| Mailgun | USA | Email delivery services | Sales-i |
| Microsoft Corporation (Azure) | UK, USA as specified by the customer | Hosting | Sales-i |
| Nylas | UK, USA as specified by the customer | Email integration | Sales-i |
| OpenAI, LLC | USA | Artificial intelligence capabilities | Sugar Sell, Sugar Serve, Sugar Market |
| Oktopost Technologies, Inc. | Israel | Social media publishing and analytics | Sugar Market |
| Pendo.io Inc. | USA | In-product messaging/user guides, user analytics | SugarCloud Sugar Market |
| Postmastery B.V. | Netherlands | Sub-processing Activities: Email delivery services | Sugar Market |
| Rackspace | UK, USA as specified by the customer | Hosting Management Services | Sales-i |
| Rolustech | Pakistan | Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews) | Sugar Sell Sugar Serve Sugar Enterprise Sugar Professional |
| sales-i UK Limited | UK | Operational Staffing Technical Support Developer Support Cloud Service Support |
Sales-i |
| Sii Sp. Z o.o. | Poland | Development | Sales-i |
| SugarCRM Inc. | USA | Operational Staffing Technical Support Developer Support Cloud Service Support |
Sales-i |
| SugarCRM Australia Pty Ltd. | Australia | Operational Staffing Technical Support Cloud Service Support |
SugarCloud |
| SugarCRM Canada Inc. | Canada | Operational Staffing | SugarCloud |
| SugarCRM Deutschland GmbH | Germany | Operational Staffing Technical Support Developer Support Cloud Service Support |
SugarCloud |
| Tray.io | USA | API-Integration Platform | SugarIntegrate |
| Vention Solutions Inc. | USA | Development | Sugar Market |
| Y Meadows, Inc. | USA | AI automation for customer support | Support |
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