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開始建立終身客戶

立即瞭解如何:

  • 測量並監控第一反應 SLA,確保能達到客戶的 SLA 要求
  • 透過強大的自助服務工具,以最低的支援成本為客戶解惑
  • 自動分流案例,讓客戶能找到適合的人協助解惑
  • 透過與時間關聯的案例追蹤、報告和資訊主頁,快速瞭解問題所在