dotBase has been Sugar’s main partner in Switzerland for more than 10 years, with numerous CRM projects carried out for companies in all fields of activity (in particular finance, energy, industry, real estate), public administrations, as well as public or international organizations in the fields of sport, health and services.
dotBase helps its clients to provide the best experience to their own customers, throughout the entire contact journey. We offer solutions covering the entire customer lifecycle: Automated Marketing to generate better leads, CRM Sales to convert more customers and CRM Service to boost customer experience and loyalty.
We provide consulting services, solution implementation and support in the use of deployed tools. Our work methodology is proven and adaptable according to the size, objective and budget of a project: fast and straight to the point for projects aiming at efficiency at lower cost, and for more complex projects, a structured approach in phases of analysis and modeling, design and implementation, training and deployment.
Whether in the Cloud or on site, we master all types of architecture and also offer a cloud partner, located in Switzerland to meet legal requirements or total control of our customers’ data and tools.
Our very solid references and our achievements speak for themselves: with dotBase you will have the best of CRM and the guarantee of a solution perfectly adapted to your objectives and integrated into all facets of your business.
- CPQ
- Customer Service Ticket Management
- Data Storage
- ERP
- Event Scheduling
- Referral and Event Management
- Sales
- 分析
- 商機管理
- 善款收入
- 客戶支援
- 客戶服務
- 客戶管理
- 客服中心
- 專案管理
- 帳務
- 應用程式管理
- 提案
- 數據管理
- 會員管理
- 會計 / ERP
- 案例管理
- 聯絡人管理
- 行銷
- 行銷(忠實計畫)
- 金融
- 銷售線索產生
- 銷售線索管理
- 銷售能力自動化
- 電子商務銷售
- 顧客管理
- Act-On
- Alfresco
- Amazon Web Services (AWS)
- Asterisk
- Biz Card Reader
- Camcard
- Centralized Identify Management
- Cisco WebEx
- dotBase Cloud
- Drupal
- elastic
- Google Adwords
- Google Maps
- Liferay
- Magneto
- MailChimp
- Mautic
- Microsoft Azure
- Microsoft Dynamics (Accounting)
- OpenBravo
- Oracle
- PrestaShop
- Riva
- SAP
- Sharepoint
- SurveyMonkey
- Talend
- Typo3
- WordPress
- 公共部門產業
- 公用事業 / 科技業
- 其他
- 媒體 / 科技業
- 專業服務產業
- 房地產產業
- 接待服務產業
- 政府
- 教育業
- 流通服務業
- 物流產業
- 能源產業
- 製造業
- 諮詢 / 商業服務
- 資訊及通訊科技產業 (ICT)
- 運送 / 運輸產業
- 醫療照護產業
- 金融服務業
- 銀行業
- 零售和消費品產業
- 電信產業
- 電子商務 / 零售業
- 非營利產業