From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools–there has been a lot to navigate.

With so many options on the market and an oversaturation of generic sales and #marketing messages, the retention strategies and personalization techniques used to retain customers must also evolve.

Learn all about the “Great Customer Resignation” & how to reduce customer churn from this conversation between host of the show, Vengreso’s CEO Mario Martinez Jr, and his guest for this week: SugarCRM’s very own CEO, Craig Charlton.

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