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Customers want the freedom to engage with you where, when, and how they want. Why not empower them to do just that? With Sugar Serve’s new Self-Service Center, we want to help you reduce costs and enable customers to connect with you on their own terms while building long-term, high-value relationships with them.

Join Volker Hildebrand, SVP, Product Marketing and Eric Okimoto, Director of Product Management on December 7 at 8 AM PT / 11 AM ET as they show you how to leverage self-service capabilities to:

  • Reduce service costs and the need for inbound support calls
  • Provide high-level support in an omnichannel way
  • Deliver superior customer experiences with the right mix of human and automated interactions
  • Accelerate sales, customer onboarding, and customer service

This is a live webinar, and we welcome your questions and interactions!

Can’t make it to this webinar? Sign up anyway! A recording and a copy of the slide deck will be sent out to all registrants after the event.

Speaker Details

Volker Hildebrand

SVP, Product Marketing at SugarCRM

With an extensive background of 20 years in CRM and senior leadership roles in product marketing, product management and product strategy, Volker provides strategic direction and helps drive revenue growth through product marketing.

Eric Okimoto

Director of Product Management at SugarCRM

Committed to helping customers grow revenue and improve processes related to sales and marketing, Christian Wettre is a dedicated professional with a team mentality who strives every day to make a difference for customers.