CRM Guides

Download the latest CRM guides.

Guides

The CRM Buyer’s Guide for Manufacturing

Digital transformation continues to disrupt the way manufacturing businesses interact with their customers, which in turn provides new ways to rethink age-old processes. So, if you’ve been managing customer relationships for the same way for decades, now is the time to change things up.

Guides

GDPR – From compliance to CX excellence

The new General Data Protection Regulation is deeply affecting not only the way you manage personal data but has the potential to revolutionize your customer relationship management. Download our eBook to learn how to move from GDPR readiness to CX excellence.

Guides

CRM Glossary

From CRM basics to reporting and analytics, get the complete list of commonly used CRM terms and industry definitions.

Guides

​​Understand the hidden costs of Salesforce before it's too late

Don't let Salesforce draw you into a dysfunctional CRM relationship. Look before you leap. Read our guide to the hidden costs of Salesforce.