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Find out what the legacy CRM vendors don’t want you to know. If you’re considering a CRM solution, there are some secrets that the traditional first-generation CRM vendors would prefer you didn’t know. Read on as we reveal the truth about how conventional approaches and assumptions benefit the old-school, first-generation CRM vendors.
Don't let Salesforce draw you into a dysfunctional CRM relationship. Look before you leap. Read our guide to the hidden costs of Salesforce.
New digital technologies emerging from mobile, social, and big data are changing how your customers expect to interact with your company. Learn how digital leaders are using CRM to disrupt the status quo.
Save yourself some CRM heartache. Here are 5 things you better think about before getting into a Salesforce relationship you'll regret.