Cloud Technology: The CX Enabler & Imperative for Change

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The fight to achieve a market-leading customer experience increasingly feels like a maelstrom and firms are struggling to keep up.

Join us to explore:

  • Customer Experience (CX) – what does it really mean?
  • Examples of organizations that practice great CX
  • Cloud Technology: The CX Enabler & Imperative for Change
  • Breaking Down The Barriers to the Cloud

Speaker Details

Adrian Swinscoe

Customer Experience Consultant/Advisor, Best-Selling Author and Workshop Leader

Lover of simplicity and advocate of the human touch with a bit of really useful technology thrown in. Adrian has been growing and helping develop customer-focused large and small businesses for 20 years.

Nigel Clark

Customer Success Director & Cloud Migration Business Lead

A long-standing Account Manager in the world of Enterprise Software dedicated to achieving customer success.

Charlynne Elezi

Customer Marketing Director

Your moderator for this session, with a firm love of all things marketing and over a decade of channel marketing experience.

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