SugarCRM Earns 2021 Great Place to Work Certification

Employees Praise SugarCRM for High Standards of Ethics, Integrity, and Commitment to a People-First Culture

CUPERTINO, Calif. – September 28, 2021 – SugarCRM, provider of the award-winning AI-driven CRM platform, today announced the company’s commitment to providing an exceptional company culture and employee experience has been recognized with a Great Place to Work® certification.

Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.

The certification is based entirely on employee feedback about their experiences working at SugarCRM. This year, 87% of SugarCRM employees said it’s a great place to work – 28% higher than the average U.S. company.

According to the evaluation, employees praise SugarCRM’s management style for being honest, approachable, and upholding high standards for business ethics and integrity. SugarCRM employees value being given increased responsibilities and autonomy to perform their jobs and advance their careers. As well, SugarCRM employees are pleased with work schedule flexibility.

“We are thrilled to become Great Place to Work-Certified as we consider providing an exceptional employee experience a top priority,” said Shana Sweeney, Chief Human Resources Officer, SugarCRM. “Above all, SugarCRM employees say the ‘people’ are what makes SugarCRM a great place to work, and we couldn’t agree more. For anyone looking to grow their career at a company that puts its people first, we invite you to join our team.”

“Sugar has been on a mission to remove the blind spots, busy work, and roadblocks for sales, marketing, and service professionals in their day-to-day tasks by letting the platform do the work, freeing them to focus on providing rewarding customer experiences necessary to cultivate customers for life,” said Craig Charlton, CEO, SugarCRM. “By providing a winning company culture that values our employees, Sugar is able to attract and retain a dedicated and talented team of individuals to make this vision a reality for Sugar customers around the globe.”

According to Great Place to Work research, job seekers are 4.5 times more likely to find a great boss at a certified great workplace. Additionally, employees at certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.

“Great Place to Work Certification isn’t something that comes easily – it takes ongoing dedication to the employee experience,” said Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place to Work. “It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this designation means that SugarCRM is one of the best companies to work for in the country.”

About SugarCRM

SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier.

Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR. For more information about SugarCRM, visit:

Media Contact:
Jessica Riggs
Lutz Public Relations and Marketing (for SugarCRM)