Analyst Reports

Hear what industry analysts have to say about the power and flexibility of the Sugar platform.

Analyst reports

PCMag Business Choice Winner: SugarCRM

SugarCRM earns highest overall satisfaction and likelihood to recommend scores in PCMag readers poll, beating Microsoft, Oracle, and Salesforce.

Analyst reports

​​Gartner Magic Quadrant for Sales Force Automation

SugarCRM was positioned as a Visionary in the recently published Gartner Magic Quadrant for Sales Force Automation. Download the Gartner Magic Quadrant for SFA to learn more!

Analyst reports

IBM Transforms Its Sales Team with Sugar

IBM leveraged Sugar's unique user-focused CRM to transform its global sales organization, successfully deploying a new system for salespeople that manage millions of opportunities worldwide.

Analyst reports

Forrester Report: Modernize Your CRM In Six Steps

Successful CRM is not only about features and functions or internal efficiencies. This Forrester report highlights modern CRM success stories that connect customers, companies, and devices - all centered around customer obsession.