Sugar 7.9 features a redesigned, intuitive and user-friendly quotes module to turn successfully closed deals into revenue

CUPERTINO, Calif. – May 16, 2017 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable CRM solution on the market, today announced the general availability of Sugar 7.9. The latest version of the company’s award-winning CRM includes a redesigned quote management feature that helps Sugar customers turn opportunities into closed deals, and closed deals into revenue. Sugar 7.9 is the newest version of the company’s award-winning CRM solution that delivers on a long list of innovations designed to help companies provide a superior customer experience.

The new quote generation and management application that is easy to use, quick to deploy, flexible enough to configure for individual needs and extensible enough to integrate seamlessly into complex enterprise environments. SugarCRM has added features like drag-and-drop line-item reordering; “click-to-group,” which allows users to add and group line items easily; and new capabilities to export quotes so sales reps can easily show potential customers pricing options. Now, Sugar users can more easily edit and revise pricing options while negotiating with their customers.

“Sugar 7.9 provides provides a wealth of new features to ensure that companies of any size can exploit the fundamental values of CRM,” said Rich Green, chief product officer at SugarCRM. “With this release, we are focusing on innovating in the core CRM features that matter the most to sales and support professionals.”

Additional new features of Sugar 7.9 include:

Next-Generation Reporting – A CRM ultimately must provide detailed insights to all users across a company to focus efforts at strengthening customer relationships. Reporting is a key vehicle to observe trends and aberrations in order to prioritize actions to meet business goals. Sugar 7.9 brings the first of a series of improvements to the Reporting module.

SugarBPM – SugarBPM™ addresses more complex business use cases and also improves the overall experience of designing and updating processes for Sugar administrators. In the 7.9 release, we have added the ability to trigger a process based on fields changing to/from specific values, additional operators for evaluating text fields and additional variable user options for record assignment.

Performance – An improved data query framework provides significant performance improvements across all databases through query optimizations by enabling administrators to execute the same (or similar) SQL statements repeatedly with high efficiency. The updated framework also improves database scalability and security.

Sugar 7.9 is available today. For more information and to sign up for a free trial, please visit

About SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA and Walden International. More than 2 million individuals in over 120 countries rely on SugarCRM. To learn more visit or follow @SugarCRM.

NOTE: SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.

Media Contact:    
Andrew Staples