Website navigation information includes standard information from your web browser (such as browser type and browser language), language choices, time zone, your internet protocol (IP) address, actions you take on our websites, URL and page metadata, installation data (such as the operating system type and application version), system crash information, system activity and hardware settings. We may also automatically collect and store certain information in activity logs such as details of how you use our websites, your search queries, and your IP address.
Cookies and Other Tracking Devices
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience on our websites. Cookies make the interaction between you and the websites faster and easier.
How Do I Disable Cookies?
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our websites who disable cookies will be able to browse certain areas of the website, but some features may not function.
We may use "web beacons" (electronic images also known as pixel tags or clear gifs) to recognize a cookie on your computer when you view or act upon a web page, an advertisement that we've placed on a third-party web page, or an email or other electronic communication that we've sent.
Local Shared Objects ("LSOs")
We also use LSOs sometimes referred to as "Flash" cookies. Use of Local Shared Objects can help prevent fraud and can support our websites. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose "Global Storage Settings Panel" and follow the instructions. To see the Flash LSOs currently on your computer, choose "Website Storage Settings Panel" and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Other Tracking Technologies
We may also collect usage and performance data through our products and services using various platform specific-tracking technologies applicable to the products and services.
Do Not Track
Our websites do not respond to web browser "do not track" signals or other mechanisms. If, in the future, we create a program or protocol to respond to such web browser signals, we will inform you and share details of how it works.
SugarCRM uses a variety of third-party services to help us understand the use of our websites and products and services, such as Google Analytics. These third-party service providers may collect information sent by your browser or mobile device, such as cookies or your IP address. For example, the information generated by the cookie and other platform-specific technology about your use of our products and services (including your Internet protocol address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
You may opt-out of many third party ad networks. To learn more about this, please visit the Network Advertising Initiative (NAI) at www.networkadvertising.org/optout_nonppii.asp or the Digital Advertising Alliance (DAA) at www.aboutads.info/choices. Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our website or other websites.