Funds2Orgs

Picture this…you’re the nation’s largest shoe drive fundraising company. You bridge the gap between non-profits seeking funds and micro-entrepreneurs in 26 developing countries who need a constant supply of new, used, or gently worn shoes. You’ve helped organize shoe drives for 20,000 different churches, civic organizations, and individuals, paying by the pound to distribute $11 million in funds to fuel their missions.

But as you grow, spreadsheets and forms just won’t cut it. You need automation to offload manual tasks and eliminate busy work. You need customized workflows, modules, and marketing campaigns to fuel your growth. And you need an implementation partner who understands the unique needs of your sales model, which doesn’t include contracts and gathers leads differently than other organizations.

So, you turn to SugarCRM. With help from digital agency Faye, you implement Sugar Enterprise so you can easily create new modules that hook into other workflows. You can also create custom modules to easily count bags of shoes and update customers on the status of their drive. And with Sugar Market, you can generate leads that automatically funnel into drip and nurture campaigns. You’re able to provide high-definition customer experiences (HD-CX) whether prospects want to engage via email, call, or text.

Now, you’re collecting thousands of data points, empowering your team to build stronger relationships with partners that keep coming back. You’ve freed up 50% of sales’ time by automating lead emails, tracking bag counts and fundraiser status, and simplifying workflows across teams. Plus, you can conduct robust reporting that gives your leadership a sense of who your audience is, what they need, and where to go next. That’s what happens when you let the platform do the work.