Case Studies

How Star2Star Drives a 99.85% Customer Retention Rate

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Imagine for a moment that your company suddenly starts to hit some unprecedented KPIs. After years of steadily increasing your customer base, there’s an explosion of new contracts and channel partners. How do you get a 360-degree view of your customers in the midst of all that growth? Learn how Star 2Star uses Sugar as a leader in their industry.

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How ACTenviro Drives High Productivity & User Adoption

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Sugar is being tightly integrated with ACTenviro’s ERP and other software, quickly making it central to the flow of all information and data. This, in turn, is opening all kinds of doors to not only improving the customer experience, but making the business more effective and efficient.

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CRM Moves Backcountry from Tasks to Customer Focus

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Backcountry is the parent company of four business units that specialize in gear for wilderness adventures and outdoor sports, including biking, skiing, snowboarding, climbing, fly-fishing, hiking and camping.

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