Case Studies - Latin America

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Largest sportswear and athletic equipment retailer serving the west coast of Latin America, Marathon Sports operates five business units and hundreds...
Rodobens is a conglomerate that operates seven business units, including automotive sales, leasing and rental, farm machinery sales, insurance, and...
Challenge: Close more more sales; improve customer service response time; and increase understanding of customer needs; share information across...
Business Issue: By 2011, Rio de Janeiro operations of the Fresenius Medical Care (FMC) had doubled in only four years—straining sales, customer...
Business Issue As its success led to growth, Puente needed to improve its systems for aggregating, managing and using its customer information....