Case Studies - Europe

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Business Issue Hub Le Bas prided itself on strong customer service, and wanted to know its customers better from an individual relationship...
Business Issue In 2010, LUEG AG, the largest sales and service partner of Daimler AG in Germany, created CARBON, a dealer management solution based...
Business Challenges Since Lindner Group employs around 6,000 workers globally, an efficient enterprise resource planning (ERP) system is essential...
Business Issue Generali Hellas strongly believes that access to information and immediate response to customer needs and demands is imperative....
Business Issue In 2006, when Luis Ortiz joined Grupo El Derecho as head of the sales department, business information was scattered across paper...
Business Issue With plants in Asia and North America and high-profile customers such as Bosch, Delphi and Lear, KRAMSKI needed to introduce greater...
Business Issue Although SOMEFLU had developed a CRM system in house, the company wanted to increase its ability to monitor marketing initiatives and...
Business Issue Postnord is one of the Nordic region’s leading logistic companies. The firm previously used a Siebel CRM system to manage customer...
Business Issue: Thomas Murray wanted to manage its sales and contact distribution lists to send targeted emails about product releases, campaigns,...
Business Issue: 3Dconnexion employed a wide variety of systems, including Salesforce.com, Outlook and individual country CRM solutions to manage...

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