Ovum names SugarCRM a leading CRM
Deliver A Better Customer Experience
We put the "i" in CRM. What does that mean to you? It means that CRM is no longer just for the sales executive to keep track of the pipeline. Rather, it’s for all employees who interact with customers no matter the department - Sales, Marketing, Customer Service, Product Management, Finance and IT.
When your employees stop working in silos, customer information is shared more effectively between groups and the customer has a better experience with your company.
"[SugarCRM] is one of the leading enterprise CRM applications, and the new release has made it a strong candidate for organizations with a broad-based customer-engagement strategy that are looking for a more modern and appealing UX at an attractive price."
Jeremy Cox, Ovum Principal Analyst
Download the complimentary report to learn why Ovum names SugarCRM a leading CRM.