Executive Leadership


SugarCRM Executive Team


Larry Augustin, Chief Executive Officer
Clint Oram, Co-Founder and Chief Technology Officer
Remy Malan, Chief Customer Officer
Eric Ornas, Chief Product Officer (Interim)
Jennifer Stagnaro, Chief Marketing Officer
Steve Valenzuela, Chief Financial Officer
Fred Gewant, Executive Vice President Worldwide Sales
Patricia Timm, Senior Vice President, General Counsel and Corporate Secretary
Sherry Pulvers, Vice President, People and Places
Larry Augustin, Chief Executive Officer

Larry Augustin

Chief Executive Officer

Larry Augustin is chief executive officer of SugarCRM and is responsible for the company's strategic direction and execution.

Prior to SugarCRM, he spent five years as an angel investor and advisor to early stage technology companies including JBoss (acquired by Red Hat), XenSource (acquired by Citrix), DeviceVM, Fonality, Hyperic, Pentaho, and SpringSource (acquired by VMWare). He currently serves on the Boards of Directors of Appcelerator and DotNetNuke. He is a Director of the industry association The Linux Foundation, and has previously served as a Director of several other industry associations including Linux International (LI), Open Source Development Lab (OSDL), and the Free Standards Group (FSG). In 2005 he served as interim CEO of Medsphere. From September 2002 to December 2004 he was a Venture Partner at Azure Capital Partners where he helped lead Azure’s investments in Zend and Medsphere. In 1993 he founded VA Linux (now GeekNet, NASDAQ:LNUX), where he served as CEO until August 2002 and led the company through an IPO in December 1999. In 2000, Worth Magazine named him to their list of the Top 50 CEOs. In November 1999 he launched SourceForge.net, the world's largest Open Source software development community. Also at VA Linux, he acquired Andover.net, merging SourceForge.net, Linux.com, Slashdot, and other well-known Open Source Internet sites to form the Open Source Development Network (OSDN).

Larry holds Ph.D. and M.S. degrees in electrical engineering from Stanford University, and a B.S. in electrical engineering from the University of Notre Dame.

Clint Oram, Co-Founder and Chief Technology Officer

Clint Oram

Co-Founder and Chief Technology Officer

Clint helped found SugarCRM in 2004 with the goal of helping companies around the world turn customers into loyal fans. Today, he leads corporate development strategy and the alliances teams. Clint was one of the original architects and developers of the Sugar application and has focused on building out the product, company, partners and community in a variety of executive roles.

Prior to co-founding SugarCRM, Clint held senior roles in the development, professional services and product management organizations at Epiphany, Octane Software and Hewlett Packard. He has 15 years experience in the enterprise software industry and over 10 years designing and building award-winning CRM software solutions. Clint holds a BS in computer science from Cal Poly, San Luis Obispo and is a co-author of a CRM software patent. Clint enjoys traveling and speaking at conferences on a variety of technical topics, and has visited SugarCRM customers and partners in over 25 countries.

Remy Malan, Chief Customer Officer

Remy Malan

Chief Customer Officer

Remy manages SugarCRM’s account management and professional services organizations and is responsible for the company’s customer success initiatives. Most recently, Remy led SugarCRM’s professional services organization in successfully deploying enterprise-scale customer projects for its largest customers. Remy brings extensive experience to the role, both in leading service delivery organizations and in enterprise sales.

Prior to SugarCRM, Remy was Senior Vice President of Sales and Marketing at Teleplace, a business collaboration SaaS company for globally distributed workforces. The company’s customers included Fortune 500 companies and large public agencies. Remy led the sales initiatives for the company and grew revenue by over 200 percent per year from 2007-2010.

Remy also served as Vice President of Semiconductor Business at Devicescape, a company licensing Wi-Fi software stacks to semiconductor vendors and large OEMs. He was responsible for Devicescape’s semiconductor sales channel, including the business model, account relationships, and direct and indirect revenue from semiconductor companies.

Remy holds a B.S. and M.S. from the Massachusetts Institute of Technology.

Eric Ornas, Chief Product Officer (Interim)

Eric Ornas

Chief Product Officer (Interim)

Eric has worked in the high tech arena for over twenty years serving in both strategic and operational roles in start-up and established companies. The first half of his career was spent building his operational expertise creating and managing customer facing organizations providing customer service, tech support and direct marketing fulfillment. As the head of world-wide customer support for Borland International, Eric was part of the senior management team that grew the company from $50M to $500M. During that time of explosive growth in Borland’s customer base his organizations made Borland #1 in customer satisfaction, winning multiple industry awards, including the coveted J.D. Power and PC Magazine customer satisfaction awards, for their quality and efficiency. As the Web took hold in the mid-nineties Eric was bitten by the entrepreneurial bug and left Borland to found WebAnswers. This pioneering ASP provided web-based automated customer service, search and knowledge management services to Fortune 1000 companies including HP, Intel and FujiFilm. Subsequent to WebAnswers, Eric joined Starfish Software, a subsidiary of Motorola that developed the first over-the-air synchronization software for the mobile market, as Vice-President of Strategic Accounts and Business Development. There he was responsible for developing and managing relationships with key customers and partners including IBM, Yahoo, Nokia and Ericsson.

Jennifer Stagnaro

Jennifer Stagnaro

Chief Marketing Officer

Jennifer leads all of SugarCRM's branding and marketing initiatives, including product marketing, corporate communications, content marketing, demand generation, and the company's go-to-market strategy.

Jennifer brings more than 20 years of executive-level experience in the technology industry, driving successful global launches and opening new markets. She has introduced new brands and defined market categories in enterprise software and next generation mobile and social technologies to help people better communicate and collaborate. Most recently, Jennifer has held leadership positions for Immersion Corporation and Audience, bringing innovative technologies to mobile consumers. As Executive Director for the Meth Project, she drove a large-scale youth prevention program through award-winning digital marketing campaigns, public policy, and community outreach that reduced teen Meth use by more than 50% in the states that it served. She began her career in enterprise software with Red Brick Systems, Oracle, Inc., and Procter & Gamble.

Jennifer holds an AB in Applied Math with a concentration in Computer Science from Harvard University.

Steve Valenzuela, Chief Financial Officer

Steve Valenzuela

Chief Financial Officer

Steve Valenzuela leads finance, human resources, legal, IT and order operations for SugarCRM.

Steve is a seasoned executive with over thirty years of finance experience in Silicon Valley leading both public and private companies as CFO. Steve was named a finalist for the 2014 CFO of the Year, by the Silicon Valley Business Journal.

Prior to SugarCRM, Steve was the CFO of Apigee where he led a late stage financing round, raising $60 million from new investors, Wellington Capital and Pine River Capital, as well as from existing investors. Prior to Apigee, Steve was the vice president of finance and operations for the mobile platforms group at Citrix. Steve came to Citrix as a result of its acquisition of Zenprise, where Steve was CFO and played a key leadership role in the acquisition and integration of Zenprise into Citrix. Before this, Steve led an IPO for PlanetRx with Goldman Sachs as the lead banker, and led the sale of LinkExchange to Microsoft. Earlier in his career, Steve held financial management positions at Tandem Computers, Atari and Intel.

Steve holds an MBA from Santa Clara University, and a B.S. degree in Accounting from San Jose State University.

Fred Gewant

Fred Gewant

Executive Vice President Worldwide Sales

Fred leads SugarCRM’s worldwide sales and sales operations organizations. He brings more than 20 years experience of leading high growth enterprise software organizations both domestically and internationally.

Previously, Fred was Vice President of IBM's West region, where he was responsible for leading IBM's complete software business for the western US, including all products and channels within IBM's broad software portfolio. He led over 600 sales professionals and had a revenue responsibility of $1.3B. Fred joined IBM via the acquisition of ILOG, a market leader in Business Rules Management System and Optimization technology, where he was Vice President of Americas Field Operations, leading both the sales and services teams, and increasing revenue from $74M to $245M in four years. Prior to ILOG, Fred was Senior Vice President of Sales for Certus, a market leader in the corporate governance space, where Fred built the sales and services teams, and helped grow the company from 0 to $13M in twenty-four months. Fred also spent eleven years at ERP/Supply Chain leader JD Edwards, where he held several executive leadership roles including Vice President and General Manager of JD Edwards Latin America, Vice President of Pacific Operations, where he led key business growth in Japan and Asia, and Vice President and General Manager of the US West Region.

He holds a BS in Business Administration, Information Systems, from San Diego State University.

Patricia Timm, General Counsel

Patricia Timm

Senior Vice President, General Counsel and Corporate Secretary

Patricia is a seasoned legal executive who brings to SugarCRM 18 years of sophisticated legal experience working in the finest law firms and companies. She has built a reputation as a likeable, hard-working and business-minded attorney in high-level roles at diverse technology companies.

Patricia’s corporate experience includes tenure with Borland Software Corporation where she served as VP of Corporate Governance and Acting General Counsel & Corporate Secretary. She also worked in a general corporate and securities legal function at Vantive Corporation, one of the original providers of CRM solutions, before the company’s acquisition by PeopleSoft. Rounding out Patricia’s corporate background is her experience as the first lawyer at an Internet start-up company (acquired by Intuit) where she built the legal function from the ground-up. Patricia’s law firm background is equally impressive. She worked as an associate in the Business and Technology Group at Brobeck, Phleger & Harrison LLP where she specialized in initial public offerings, private financings, M&A and public company representation.

Prior to joining SugarCRM, Patricia pursued her entrepreneurial ambitions and founded GCAssist, a provider of management level legal services for high profile technology companies. She earned her J.D. cum laude from Santa Clara University School of Law.

Sherry Pulvers, Vice President, People and Places

Sherry Pulvers

Vice President, People and Places

Sherry Pulvers brings more than 25 years of experience to her role as head of human resources, managing the SugarCRM HR practices and infrastructure. Sherry came to SugarCRM from Fortinet, where she served as vice president of HR starting in 2008, managing their global HR. Sherry joined Fortinet as part of their acquisition of IPLocks, where she was a senior member of the HR team for more than three years. Prior to IPLocks, Sherry served in an HR management role at PalmSource, where she created the infrastructure required for its spin-off from Palm Inc. and subsequent IPO. She was previously the director of HR at Alcatel, providing HR leadership and support to the company's networking division.

Sherry attended the University of California Santa Cruz where she earned her certification in human resources management. Subsequently, she was certified as a professional in human resources by the HR Certification Institute and is an active member of the Northern California Human Resources Association and HR Executives Exchange Forum.