“51% of Salesforce customers would switch to another vendor,” according to Nucleus Research’s report.
Nucleus Research’s recent independent interviews of Salesforce users exposed that the most-used CRM is not the most-loved CRM. Users struggle with usability, increasing costs, lack of customization, lack of support, complex integrations and add-ons, and low ROI.
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Customer Commitment—More than Words
At Sugar, we know that when it comes to customers, you need more than words, which is why Sugar consistently ranks as trustworthy and easy to work with. If you don’t think the same of your CRM, explore alternatives. Let us prove to you how revolutionary our CRM platform is.