Sales & Marketing Solutions for Telecom
As a telecommunications company, customer experience your key differentiator. You can create a stellar customer experience, and still keep your operating costs low by choosing SugarCRM to manage customer and employee turnover, resolve disputes with higher satisfaction, and improve sales efficiency.
360° View
With one login to access all customer information (such as purchase history, renewal dates and activity history), all employees will be enabled to take action and quickly resolve any customer service requests.
Call Center Capabilities
Use Sugar Market and Sugar Serve for your call center management, or we can use our flexible software to integrate with the call center tools you already use.
Market More Effectively
Never miss another opportunity by leveraging a marketing automation platform that will help you nurture cold leads, identify hot leads, and create personalized messaging for customers based on where they are in their customer journey.
Upsell & Crossell
Using customer data to determine what offers a customer would be most interested in, we can make sure your employees take advantage of all opportunities to upsell and cross-sell with Sugar Sell sales CRM.