Looking to configure Sugar to meet your exact specifications? In need of some technical assistance? Wondering what more you can do to squeeze as much ROI as possible out of Sugar Market, Sugar Sell and Sugar Serve? Whether you could use some initial help with deployment or are in need of ongoing support and guidance, Sugar offers an array of service options to choose from.

Partner Implementation and Integration Services

Sugar’s global network of partners provides the strategic guidance and technical expertise you need to be successful with Sugar. Explore hundreds of the best developers, consulting firms, implementation experts and more. Each one offers custom services to help ensure you have everything you need to create extraordinary customer experiences.

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Technical Account Management Services

Want to be sure you’re getting as much ROI as possible out of your Sugar implementation? Our technical account management (TAM) advisory services are for you. Sugar’s skilled advisors have deep knowledge of the platform, and can guide you on best practices as you configure the platform and onboard users. You can hire our TAM team on a project basis, or regularly call on advisors with an annual subscription. Either way, you’ll have access to all kinds of options, from customised training and technical support to a full-blown assessment of your account to identify opportunities for improvement.

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Marketing Automation Services

For Sugar Market Sugar Market is a powerful platform, but we go beyond technology with an expert team that can augment your marketing efforts. Our Marketing Concierge Program takes a customised and consultative approach to marketing automation to provide you with very specific support — such as template design — or identify optimisation and efficiency opportunities.


Customer Support Services For Sugar Sell and Sugar Serve

Our award-winning customer support services provide everything you need to be successful. Sugar’s comprehensive library of resources, user guides, training options and knowledge base articles — not to mention a very robust case portal supported by highly specialised tech consultants — is widely known as the industry’s best and most reliable. Year after year, Sugar’s technical customer support services lead PCMag readers to choose us as the only CRM users would strongly recommend to peers.