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SoftwareReviews surveyed more than 1,000 CRM users about how they felt about their vendor. Here’s what they said about SugarCRM, Salesforce and HubSpot.
Customer Experience
Answers related to user satisfaction and support.
Transparent
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Caring
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Service Experience
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Product Experience
Answers related to features and innovation.
Continually Improving
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Mobile Feature
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Strategy & Innovation
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"That’s one of the things I really like about Sugar — it’s really easy to pull up relevant information. It’s not something that takes up your whole day. Information is fed to them in little, bite-sized pieces."
EVP, FSIoffice
“Moving to a new marketing platform is never easy, daunting in fact. But Sugar made our transition to Market very easy. The development of new templates and workflows was simple. We quickly saw the benefits, and data we could finally capture. We also saw a dramatic reduction in the time our team spent sending campaigns for our sales teams.”
Program Manager, MyHome, a Williston Financial Group Company
“The workflows have made us capable at managing a high amount of leads simultaneously, without losing track of a single customer. “Without Sugar, the whole business would be down.”
CEO, credaris
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