Modernize the Public Sector with a Modern Government CRM

Now more than ever, the citizen is your customer – and they expect the same quality of service as they receive from their other providers. Government agencies and public servants are revamping and consolidating their critical core legacy applications at a rapid pace—with the goal of improving resilience and agility while ensuring customer satisfaction.

SugarCRM’s flexible platform does the work for you, bringing a new level of automation and customization to the public sector for the first time ever. With Sugar, you can rely on our tailored government software designed to streamline administrative processes and enhance efficiency in public service processes including: stakeholder relationship management, case/enquiry management, marketing and communication, event management, grants/funding.

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Put Safety First

Get a CRM that’s engineered with data protection in mind, including strict compliance and security protocols fit for the public sector.

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Deploy Quickly

Get your entire organization up and running faster and easier than expected for the public service sector—in days or weeks, not months.

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Plan For the Future

Move from a legacy system to a cutting-edge platform with Sugar, and save yourself from time-consuming and costly changes in the future.

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More Security, No Surprises

Get a CRM that utilizes AWS—lightening your load and giving you a more secure platform. AWS also means that data protection, retention, access, and flow are built in, so there’s no more busywork.

Trust at Sugar

Automation for the Public Good

Connect your customer-facing and back-office teams by automating business processes that are disparate today—making their lives easier and better. Our customer journey management capabilities and deep integration hooks make it easy for your organization to focus on better decision-making, key services and operationalizing analytics. We make it easier for you to focus on your customer, instead of busy work.

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