Modernize the Public Sector with a Modern Government CRM
Now more than ever, the citizen is your customer – and they expect the same quality of service as they receive from their other providers. Government agencies and public servants are revamping and consolidating their critical core legacy applications at a rapid pace—with the goal of improving resilience and agility while ensuring customer satisfaction.
SugarCRM’s flexible platform does the work for you, bringing a new level of automation and customization to the public sector for the first time ever. With Sugar, you can rely on our tailored government software designed to streamline administrative processes and enhance efficiency in public service processes including: stakeholder relationship management, case/enquiry management, marketing and communication, event management, grants/funding.
Automation for the Public Good
Connect your customer-facing and back-office teams by automating business processes that are disparate today—making their lives easier and better. Our customer journey management capabilities and deep integration hooks make it easy for your organization to focus on better decision-making, key services and operationalizing analytics. We make it easier for you to focus on your customer, instead of busy work.