Products Overview

SugarCRM Products

Sugar offers the most innovative, flexible and affordable CRM in the market and delivers the best all-around value of any CRM.




Innovation

Designed with the individual in mind, Sugar offers the most innovative and intuitive user experience on the market – SugarUX™. With SugarUX’s modern and immersive interface, every customer-facing employee can effectively engage with customers every time thanks to a consistent Sugar experience regardless of your access point or device. Embedded collaboration tools help break down departmental silos and increase engagement and service levels. And best of all, Sugar provides contextual intelligence from internal and external data sources—all within a single dashboard—to drive more actionable insights for every user.

With Sugar, the innovative user experience is not limited to out of the box features. The power of SugarCRM Mobile enables users to create highly intuitive, custom mobile experiences—from anywhere.

Flexibility

Sugar offers the broadest range of deployment options for on-premise and cloud, and is the industry’s most highly customizable CRM platform based on open technologies. Only Sugar gives users the level of flexibility needed to truly create differentiated, winning CRM strategies. Whether onsite, in the cloud, or On-Demand, Sugar offers the same level of functionality, customization and integration with 3rd party systems and tools. This means starting your CRM initiative knowing that Sugar scales with your business— no matter how large or customized.

Take advantage of the power inside the Sugar platform and bring the Sugar advantage to your business. Here’s how:

Powerful workflow tools in Sugar allow you to automate and optimize even the most complex business practices – to heighten customer experiences, drive productivity and reduce operating costs.

Your CRM system should run like your business, not the other way around. Only Sugar offers fast, simple customization without limits. With Sugar, your CRM is as unique as you.

Whether going global and taking advantage of the more than 26 supported languages and currencies; or integrating with the hundreds of third party tools and apps in the Sugar ecosystem – the Sugar platform makes it easier than ever.

With the ability to deploy your CRM on your terms, and in the location of your choice – with Sugar you reap the benefits greater control and ownership. The Sugar platform can run virtually anywhere – helping global companies comply with government and industry mandates, provide greater data privacy, and simply have greater access and control over sensitive customer data.

Value

Sugar offers the most innovative, flexible and affordable CRM in the market and delivers the best all-around value of any CRM solution in the industry. However, the real value of Sugar goes far beyond the low total cost of ownership customers have enjoyed for more than a decade. In addition to the robust sales, marketing and support features, businesses can customize and build on the Sugar platform without hidden fees or forced upgrades to more costly editions. Additionally, users can make any number of integrations without additional charges or fees. And Sugar’s low cost of ownership means companies can place the power of Sugar into the hands of even more customer-facing individuals to drive consistent, exceptional customer relationships.

By breaking down departmental silos, and giving every customer-facing employee the tools they need to be more effective every day – Sugar provides a unique value and return on investment not seen in other CRMs. Only Sugar allows organizations to build truly automated end-to-end processes that help businesses focus on what matters most: making every customer relationship extraordinary.

Learn more about Sugar’s TCO

Try Sugar

Experience Sugar’s innovative user experience and powerful features for yourself! Start a free trial of Sugar and see how we can help you transform your business and make every customer interaction extraordinary.

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Switch to Sugar

If your organization needs modern, mobile, flexible tools to enable more powerful customer interactions – learn how your team can make the switch to Sugar today.

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Resources

Check out SugarCRM’s latest resources to help businesses empower every employee throughout organization to better connect with customers.

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