Google Apps Integration
Sugar comes with a wide range of Google integrations right out of the box. You can easily integrate Sugar with Gmail, Google Docs, Google Calendar, Google Contacts, and Android mobile devices. Sugar administrators can accomplish even deeper integrations with Sugar Studio, our included configuration tool. For custom Google integrations, solutions are available from SugarExchange, SugarForge, and hundreds of Sugar partners worldwide.
If you or your team use Gmail, you’ll love Sugar’s integration. Administrators can set up Sugar to use Gmail as the outgoing mail server for their Sugar instance. You can use a Gmail account as the address from which email is sent from Sugar, using Sugar’s included integrated email client.
Sugar’s email archiving capability lets you attach Gmail messages to the Sugar records of your Accounts, Contacts, or Cases. Sugar also links email attachments, images, and calendar events so you’ll have a complete record of your communication. Archived emails can be viewed in Sugar’s Accounts, Contacts, Leads, Opportunities, or Cases modules so you can review messages without leaving the module in which you’re working.
Your Google Docs account is much more convenient with Sugar's integration. Save documents from Sugar directly to Google Drive. Relate existing Google Docs files to Sugar so you can use them without a separate trip to Google Drive. When you search for a document in Sugar, your Google Docs files will show up in your search results: a Google icon next to each file name provides a handy reminder that the file's stored in Google Drive.
Sugar supports the iCalendar (.ics file extension) standard for your Sugar calendar and project modules. From your Google Calendar, it's easy to subscribe your Sugar calendar (read-only) and have your Sugar meetings, calls, and tasks automatically updated in Google.
Why spend the time and effort to import your Google Contacts manually when Sugar can do it for you? Our import wizard does the heavy lifting so you'll have your Google Contacts inside Sugar in no time.
Get mobile access to Sugar from your Android phone or tablet with SugarCRM Mobile, our native app for Android devices. SugarCRM Mobile gives you access to your critical Sugar information whether you're meeting a customer, in an airport, or working remotely. You’ll be in-touch and productive no matter where your business takes you.
Android tablets are supported by Sugar Browser for mobile devices. Sugar's clean user-first design works easily on Android tablets and there's no learning curve since the Sugar Browser and computer interfaces are identical.
Sugar's Google Maps integration displays fully-functional maps, so you'll have Google location information and directions to your contacts or accounts right inside Sugar. Using a simple configuration in Sugar Studio, A Sugar administrator can add the Google Maps integration in a matter of minutes to any Sugar module containing an address field-even custom modules.
If you need a Google integration with Sugar that's not included out of the box or configurable in Sugar Studio, explore the published Google integrations on SugarExchange and SugarForge that take advantage of Sugar's open software architecture.
SugarExchange is the SugarCRM marketplace where Sugar users wishing to extend core functionality can choose among hundreds of module extensions, themes and language packs. You'll find a variety of Google-related modules and connectors on SugarExchange, all of which are SugarCRM approved and production-ready.
SugarForge is where the Sugar development community collaborates and creates projects. You'll find more than 1,000 available projects including Google extensions, sync tools, integrations, and plug-ins.
For custom solutions, the massive Sugar partner ecosystem and developer community (over 400 certified Sugar partners worldwide plus over 33,000 Sugar developers) can design and build unique Google integrations to meet your specific business needs, whether for sales force automation, marketing automation, customer support, or social CRM and collaboration.