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For companies who are comfortable with housing their customer information outside of their firewall and who do not have an IT staff to manage their CRM system, SugarCRM offers dedicated hosting capabilities through Sugar On-Demand that manages upgrades and maintenance. Customers receive all the benefits of hosted applications with the added flexibility to migrate from a hosted service to an appliance or on-site solution.
More Secure
With Sugar On-Demand, we can get you up and running quickly. But ease of entry doesn't come at the cost of security. Sugar On-Demand offers a more secure environment compared to other hosted CRM solutions because the data, application and API's are managed independently.
More Transparent
Unlike closed, proprietary systems, Sugar On-Demand does not constrain you to a limited number of integration points. Our visible code provides you with complete transparency into the application and the database, so that you can integrate customer data wherever it's needed to run your business. There are no hidden fees, no hidden costs, and no hidden code.
More Flexible
As you business becomes more complex, one-size-fits-all hosted CRM solutions may not suit your strategic goals. Sugar On-Demand is the only on-demand CRM solution on the market today that offers a seamless transition to an open source, on-site deployment. If your needs change down the road, your CRM investment won't get left behind.
Help Center: Which deployment option is right for you?
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Quick Calculator Answer 7 simple questions and determine the best deployment option.
Webcast CRM: On-Demand or On-Site? Join analyst Tim Clark in conversation with Sterling PCU's Christopher Edwards and SugarCRM's CTO Jacob Taylor.
White Paper Read a CRM: On-Demand or On-Site? guide to choosing the right deployment.
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Webcast and White Paper:
On-Demand CRM applications have evolved over the last 15 years. While the on-demand model has been embraced by many businesses, some past incarnations have been difficult to customize or somewhat inflexible. That's changing. A new type of on-demand CRM has emerged that combines the flexibility and customization of on-premise software with the ease of deployment and universal access of on-demand applications.
View webcast
Product Options
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Sugar Enterprise On-Demand |
Sugar Dedicated
On-Demand
Enterprise Edition |
| Application |
Sugar Enterprise,
Offline Client synchronization |
Sugar Enterprise,
Offline Client synchronization |
| Installation |
Dedicated application
and database for each customer |
Dedicated application,
database and server for each customer |
| User seats |
Up to 500 |
Unlimited |
| Support |
Full application and hosting service
support |
Full application, hosting and
hardware support |
| Customizable |
Completely customizable
Customize or configure fields, modules, layout, and web portals |
Completely customizable
Customize or configure fields, modules, layout, and web portals |
| On-Site migration plan |
A copy of the production application
and database available with Sugar Enterprise subscription renewal |
A copy of the production application
and database available on a dedicated server for a minimal fee |
| Contract parameters |
Requires Annual commitment
5 user minimum |
Requires Annual commitment
25 user minimum |
| Cost per user |
$75/mo
|
Call +1(408) 454-6900
or complete the We
Call You form |
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Sugar Professional On-Demand |
Sugar Dedicated
On-Demand
Professional Edition |
| Application |
Sugar Professional |
Sugar Professional |
| Installation |
Dedicated application
and database for each customer |
Dedicated application,
database and server for each customer |
| User seats |
Up to 300 |
Unlimited |
| Support |
Full application and hosting service
support |
Full application, hosting and
hardware support |
| Customizable |
Completely customizable
Customize or configure fields, modules, layout, and web portals |
Completely customizable
Customize or configure fields, modules, layout, and web portals |
| On-Site migration plan |
A copy of the production application
and database available with Sugar Professional subscription renewal |
A copy of the production application
and database available on a dedicated server for a minimal fee |
| Contract parameters |
Requires Annual commitment
5 users minimum |
Requires Annual commitment
10 users minimum |
| Cost per user |
$40/mo
|
Call +1(408) 454-6900
or complete the We
Call You form |
How to Buy
To purchase Sugar Dedicated On-Demand Enterprise or Professional Edition please contact us at +1 (408) 454-6940, complete the We Call You form, or email us at sales@sugarcrm.com for detailed pricing specific to your requirements.
Sugar On-Demand is available for purchase at SugarShop:
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