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Over 50,000 Businesses Use SugarCRM to Manage Their Customers

Featured Customers

Avis Scandinavia

Scandinavia's leading car rental company turns to Sugar Professional to revitalize its marketing initiatives and streamline communication with it's customer base.

"Thanks to Linpro and Sugar Professional, we've seen improvements across the board in terms of communicating with our customers and garnering their feedback."

*Case Study
AXA BDO Seidman

BDO Seidman, LLP, is a national professional services firm providing assurance, tax, financial advisory and consulting services to a wide range of companies

"The ease-of-use of the SugarCRM application and its strong CRM capabilities means that BDO Seidman will be able to improve information sharing and deliver improved reporting capabilities across employee teams and the BDO Seidman Alliance Network."

Coca-Cola Enterprise

Coca-Cola Enterprise is the world's largest marketer, producer, and distributor of Coca-Cola products.

"The main goal was to get a global solution that combined e-commerce, CRM, and logistics into one package that everybody could standardize on. With SugarCRM and Synolia, we accomplished that and more."

*Case Study
H&R Block
Harris Men's Wearhouse State of Oregon

Department of Human Services is the largest state agency in Oregon with 9,000 employees

"Our senior technical people were able to download the open source version of SugarCRM code with documentation, and have it up and running and operational on our server within 24 hours."

*Case Study WebcastWebcast

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Customers by Industry

Communications

A multiservice provider selects Sugar Professional to consolidate its multiple product and services offerings onto a single platform.

*Case Study

The nation's sixth largest cable provider turns to SugarCRM to build an industry-specific CRM platform for the entire enterprise.

*Case Study
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An Australian telecommunications provider turns to SugarCRM partner Insightful and Sugar Professional for an industry-specific CRM system to tie sales into customer service.

*Case Study

DiGi, a leading mobile communications provider in Malaysia, uses Sugar Professional to manage enterprise customer relationships and ensure high levels of customers satisfaction.

*Case Study

Provider of mission-critical public safety and homeland security systems & products implements Sugar and MySQL in less than 30 days of purchasing the product.

*Case Study

Ion-ip implements Sugar across their disbursed enterprise, increasing cross-department collaboration.

*Case Study

One of the premier providers of IP voice, video, and data services in Australia needed a CRM system that was both centralized and easy to use.

*Case Study

One of Portugal’s largest mobile telecommunication providers improves collaboration and reduces response time with Sugar.

*Case Study

Dutch provider of fiber optic networks turns to Sugar partner Outdare CRM to integrate VoIP into their CRM platform.

*Case Study

Financial Services

Brighter Business has been able to integrate Sugar Professional with its e-commerce site, allowing the company to receive continuous updates from the Web site on activities including registrations, quote requests, policy sales, and marketing responses and effectiveness.

*Case Study

As a startup, NinjaTrader found that is was spending more and more on its current CRM system—provided by Salesforce.com— without gaining greater benefits.

*Case Study

Sugar replaced an industry-specific CRM solution and empowered Rise Realty to streamline their complicated sales cycle.

*Case Study

Italian insurance and other finanacial services provider implements Sugar Enterprise to converge multiple dispersed techniques of managing customer relationships.

*Case Study

Healthcare

For athenahealth, Sugar Professional solved an urgent need for advanced system integration and control of the CRM data and application.

*Case Study
*Webcast

A leading provider of healthcare products and services for ostomy and wound care implements Sugar Enterprise to optimize its call centers and sales processes across North America and Europe.

*Case Study

Corona Medical needed an adaptive CRM solution that could streamline its sales cycle by integrating information from their customer quote and ERP systems.

*Case Study

A Canadian healthcare provider replaces Siebel with SugarCRM to track the lifecycle of the customer from sales through operations and service.

*Case Study

Dutch division of a medical supplier sees increase in customer turnover and operating margins since implementing Sugar Professional.

*Case Study

Public Sector

Axxes improves customer service and better prospect targeting for their on-board communication systems and complementary services.

*Case Study

Provider of mission-critical public safety and homeland security systems & products implements Sugar and MySQL in less than 30 days of purchasing the product.

*Case Study

Sugar helps the leading provider of outsourced eGovernment portals to bridge the gap between citizens and state government.

*Case Study

Sugar helps the largest state organization better manage its interdepartmental communications.

*Case Study
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Sugar Enterprise integrated SIM University’s IP PBX solution, allowing users provide personalized, improved service.

*Case Study

Professional Services

With its CRM system integrated with its project management and high user adoption, CBI Group is gaining greater visibility into how the business is performing.

*Case Study

E3 Technology leverages Sugar Professional On-Demand to optimize sales for its security consulting practice.

*Case Study

A leading UK-based search engine marketing company streamlines its sales and marketing processes with Sugar Professional after two failed deployments with other CRM providers.

*Case Study

Supplier of secure transport services has improved the bottom line of its English subsidiary by switching to SugarCRM.

*Case Study

A global financial information services company opts for SugarCRM to provide its global sales force the flexibility to its customer needs.

*Case Study

Moss and Hooper benefited from sales automation, collaboration, and reporting functionalities of Sugar Professional, delivered by SugarCRM's Australian partner, Insightful Solutions.

*Case Study

Pointlogic rolls out Sugar to help alleviate growing pains from rapid expansion and globalization.

*Case Study

A provider of virtual assistants to businesses of all sizes implements SugarCRM to manage its communications with clients and its home-based workforce.

*Case Study
WebcastWebcast

A contact center outsourcer implements Sugar Professional for a low-cost, flexible CRM solution within its call center.

*Case Study

TheaterMania turns to Sugar Professional to streamline its online marketing initiatives and improve its sales reporting.

*Case Study

Total Access is one of New Zealand's largest contractors, with customers of all sizes in both the commercial and private sector.

*Case Study

Sugar's deployment helps Whitehall Management grow their business as Sugar helps multiple departments optimize efficiency.

*Case Study

Sugar Professional brings the sales and marketing teams together in one centralized system, readily available via the web.

*Case Study

Manufacturing

Induplast discovers the functionality of CRM while reaping the benefits of open source.

*Case Study

With limited IT resources, M.E. Group was able to deploy and seamlessly integrate Sugar Professional to improve visibility into lead and opportunity pipeline, as well as centralize all relevant information.

*Case Study

A leading manufacturer of sealing solutions for pipes and cables turns to SugarCRM to deploy CRM in a hybrid deployment model.

*Case Study

Award-winning CRM implementation and user adoption program.

*Case Study
WebcastWebcast

The 3Sixty Group adopted SugarCRM in its early days in 2004 and since then has integrated it deeply into its processes, increasing productivity and supporting continuous growth.

*Case Study

An engineering specialist uses Sugar Professional to streamline its sales processes and improve collaboration and reporting.

*Case Study

Vanderlande Industries improves sales and revenue reporting and forecasting for its worldwide operations.

*Case Study

Technology

Sugar acts as a "customer hub" coordinating project information with the Aconex information management application.

*Case Study

A German-headquartered content archiving provider makes the switch from homegrown to Sugar Professional with the assistance of SugarCRM partner Genius4U

*Case Study

Control Technology Corp. replaces Sage ACT! with Sugar Professional for increased flexibility and end-user adoption for on-demand deployment.

*Case Study
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A leading provider of complete enterprise open source solutions, Covalent needed a solution that could be customized and integrated with the existing legacy systems.

*Case Study

CTI Group leverages Sugar Professional to standardize a series of recent acquisitions onto a single CRM platform.

*Case Study
WebcastWebcast

A California-based software provider for the financial services industry uses Sugar Professional to streamline its customer service and product feedback processes to save both time and money.

*Case Study
WebcastWebcast

With Sugar Professional, EZ Publishing achieves flexibility for a growing business.

*Case Study

Provider of customer services and technical support to customers across Western Canada integrate Sugar with Asterisk PBX phone system and ecommerce solution.

*Case Study
WebcastWebcast

A French-based software and professional services turns to SugarCRM partner Synolia for a 360-degree view of their customers.

*Case Study

A German-based provider of open source software solutions and services closed the loop between sales and marketing with Sugar Professional - deployed by SugarCRM partner Genius4U in just two months.

*Case Study

A Texas-based software provider uses SugarCRM to refine its sales processes and provide improved bug tracking and product management to customers.

*Case Study

Web-based open source constituent management solution replaced Salesforce.com with SugarCRM to track the lifecycle of the customers from sales through operations and service.

*Case Study

An open source IT management provider turns to SugarCRM for an open source CRM solution..

*Case Study

Retail/Distribution

Scandinavia's leading car rental company turns to Sugar Professional to revitalize its marketing initiatives and streamline communication with its customer base.

*Case Study

Denmark's leading provider of mailboxes manages explosive growth and delivers results with SugarCRM and RedPill Linpro.

*Case Study

The largest distributor of Coca-Cola in the world deploys SugarCRM to combine e-commerce, CRM and logistics into one streamlined package.

*Case Study

Provider of cost-effective data protection, media archiving, digital surveillance, and large scale storage solutions rolls out Sugar to increase sales efficiency and streamline manual processes.

*Case Study

The most widely read magazine in America is using Sugar Professional to manage all customer contacts and interactions from its website and leveraging Sugar Professional reporting and marketing capabilities to monitor Web site performance and increase cross-sell and up-sell opportunities.

*Case Study

Leading web provider of gift experiences for the Australia New Zealand markets eliminates manual processes by integrating Sugar Professional with its website and eCommerce portal.

*Case Study