Provalida is an IT consulting company based in Bochum, Germany, and SugarCRM Platinum Partner. provalida helps its customers leverage the full potential of their business relationships through focused marketing, sales and service processes. The experienced provalida staff support companies with the planning, development and implementation of individual integrated solutions based on SugarCRM combined with integrations into ERP (e.g. SAP) and many other legacy systems.
The provalida SugarCRM CTI Interface is able to handle inbound and outbound calls from various PBX like Cisco, Avaya and Asterisk. In addition, provalida delivers IT management tools that optimize projects and resources in accordance with corporate strategies.