We are committed to providing you full transparency in our operations

System Status

See SugarCRM’s current and past system uptime data at a glance.

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Transparency into how we protect all data with information on data security and more.

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Data Protection

Understand how we protect your data with our commitment to data privacy.

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STAR Registry Listing

Our services are listed on the Cloud Security Alliance STAR Registry, affirming our commitment to cloud security best practices and transparent reporting as guided by the STAR Level One self-assessment.

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Data Privacy Framework

Our adherence to the Data Privacy Framework emphasizes our robust data governance and protection strategies, demonstrating our commitment to maintaining the highest standards of privacy for our clients across borders.

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Fully compliant with the California Consumer Privacy Act, we ensure the rights of consumers are at the forefront, providing transparent data practices, control, and security that meet stringent CCPA requirements.

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ISO/IEC 27001:2022

We are ISO/IEC 27001:2022 certified and prioritize safeguarding our clients’ data, minimizing risks and ensuring operational excellence with the latest international standards.

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SOC 2 Type II

Our Service Organization Control (SOC) 2 Type II certification highlights our ongoing commitment to trust service principles, including security, availability, processing integrity, confidentiality, and privacy of customer data.

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Dedicated to upholding the strict privacy and security laws of the GDPR, our processes and systems are GDPR compliant and designed to protect personal data in accordance with European data protection regulations.

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EcoVadis is the global standard for business sustainability ratings. The EcoVadis assessment evaluates 21 sustainability criteria across four core themes: Environment, Labor & Human Rights, Ethics and Sustainable Procurement. EcoVadis’ business sustainability ratings are based on international sustainability standards including the Ten Principles of the UN Global Compact, the International Labour Organization (ILO) conventions, the Global Reporting Initiative (GRI) standards and the ISO 26000 standard.


SecurityScorecard’s trusted and proven security ratings are used by 70,000 companies across the globe. Companies are ranked based on their remediation activity, speed of fixing issues, and responding to risks. We’re proud to maintain an A grade scorecard, demonstrating our ongoing commitment to information security.

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A Message From Our CEO