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Case Study: Covalent Technologies

Covalent

Covalent needed a solution that could be customized and integrated with the existing legacy systems.

Once we learned about SugarCRM, the decision was simple. The functionality was complete, we had flexibility around how the software was managed and we could manage SugarCRM for far less money than salesforce.com.

Quick Facts

  • Company Fact:
    Leading provider of complete enterprise open source solutions
  • Customers:
    70% of Fortune 100
    50% of Fortune 500
  • Implementation Time:
    2 weeks
  • Estimated Savings:
    $20,000 a year
  • Key Requirements:
    Customizable sales management capabilities with an open source architecture
  • Previous CRM Solution:
    Saleforce.com

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Problem:

  • "Salesforce.com could not offer the flexibility to efficiently integrate with our core systems." (Ryan Lindsay)
  • "The integration costs were astronomical." (Ryan Lindsay)

Solution:

  • Jumpstart migration package: $3,000 service that transfers all customer information from existing CRM systems into SugarCRM.

    "We moved from salesforce.com to SugarCRM in less than three days," says Lindsay. "The SugarCRM team transferred 250,000 records and more than 100 custom fields from salesforce.com into Sugar Suite."

  • Easy user adoption: Covalent executives estimate that the average rep took less than a day to become familiar and productive with Sugar Suite.
  • Estimated savings: at least $20,000 annually.

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About Covalent Technologies

Founded in 1998, Covalent Technologies supports the IT needs of some of the largest enterprises in the world. As an original supporter of the Apache Software Foundation (ASF), Covalent has assembled leading experts around the popular Apache Tomcat Application Server, Apache Axis Web Services Framework, and the Apache HTTP Web Server, the world's leading Web server.

Seventy percent of Fortune 100 companies, including Johnson & Johnson, Morgan Stanley, and Pfizer, count on Covalent for products and support for the open source technologies that drive their business.

In additions to its large client base, Covalent has also established technology partnerships with other leading technology providers, including BEA, IBM, Novell, Oracle and Computer Associates.

Website: www.covalent.com

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