Case Study: Covalent Technologies
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 | Covalent needed a solution that could be customized and integrated with the existing legacy systems. |
Problem:
- "Salesforce.com could not offer the flexibility
to efficiently integrate with our core systems." (Ryan Lindsay)
- "The integration costs were astronomical." (Ryan Lindsay)
Solution:
Jumpstart migration package: $3,000 service
that transfers all customer information from
existing CRM systems into SugarCRM.
"We moved from salesforce.com to SugarCRM in
less than three days," says Lindsay. "The SugarCRM
team transferred 250,000 records and more
than 100 custom fields from salesforce.com into
Sugar Suite."
- Easy user adoption: Covalent executives estimate that the average
rep took less than a day to become familiar and productive with Sugar Suite.
- Estimated savings: at least $20,000 annually.
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| Quick Facts |
- Company Fact:
Leading provider of complete
enterprise open source solutions
- Customers:
70% of Fortune 100
50% of Fortune 500
- Implementation Time:
2 weeks
- Estimated Savings:
$20,000 a year
- Key Requirements:
Customizable sales management
capabilities with an open source architecture
- Previous CRM Solution:
Saleforce.com
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About Covalent Technologies
Founded in 1998, Covalent Technologies
supports the IT needs of some of the
largest enterprises in the world. As an
original supporter of the Apache Software
Foundation (ASF), Covalent has assembled
leading experts around the popular
Apache Tomcat Application Server,
Apache Axis Web Services Framework,
and the Apache HTTP Web Server, the
world's leading Web server.
Seventy percent
of Fortune 100 companies, including
Johnson & Johnson, Morgan Stanley, and
Pfizer, count on Covalent for products
and support for the open source technologies
that drive their business.
In
additions to its large client base, Covalent
has also established technology partnerships
with other leading technology
providers, including BEA, IBM, Novell,
Oracle and Computer Associates.
Website: www.covalent.com
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