Case Study: Aconex

Sugar acts as a "customer hub" coordinating project information with the Aconex information management application.

	With Sugar tied into our business we have the capability to manage massive products and continue to grow. Leigh Jasper Managing Director

Problem:

• Difficulty managing complex project information in rigid IT systems
• Lack of IT resources to manage the application internally
• No integration between sales and support activities

Solution:

• Sugar Professional's easily customizable platform became the "customer hub" for project management, training and integration into third-party systems
• On-Demand hosting from Insightful Solutions reduces deployment time and the resources needed to manage CRM application.
• Sales people can share and track contacts and accounts while support team can track customer cases and manage training offerings in a single system

Full Case Study

• Case Study

About Aconex

Aconex' information management solution targets large-scale development projects in the construction and property management industries. Today, Aconex is a profitable, privately-owned company with a rapidly growing client-base around the world. Aconex is currently implemented by more than 25,000 companies across 18 countries with projects valued at more than AU$65 billion. Aconex has been recognized as one of Australia’s fastest growing IT companies achieving high results in both the BRW Fast 100 and Deloitte Technology Fast 50, for two years running.

Website: www.aconex.com

About Insightful

Insightful is the premier Australian provider of hosting and on-premise solutions using the commercial open source customer relationship management system, SugarCRM.

Website: www.insightful.com.au