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Company Overview

Quick Facts
  • Founded: April 2004
  • Employees: 150+
  • Headquarters: Cupertino, CA, USA

Sugar CRM is the world's leading provider of commercial open source customer relationship management (CRM) software. Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 4,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over lock-in based, proprietary alternatives. In the last year, SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

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Awards and Recognition

2009 CODiE Award Winner

2009 CODiE Award Winner: Best Open Source Solution
Finalist: Best Relationship Management Solution

2009 Stevie Award for CRM Implementation & User Adoption Program of the Year

2009 Stevie Award for Sales & Customer ServiceSM
CRM Implementation & User Adoption Program of the Year
2008 CRM Market Leader

The 2008 CRM Market Leader from CRM Magazine

2008 Best of Open Source Software Award

2008 Best of Open Source Software Award from InfoWorld

2008 CRM Excellence Award

2008 Red Herring 100 North America Award

2008 CRM Excellence Award

2008 CRM Excellence Award from Customer Interaction Solutions (CIS) magazine

2008 CODiE Finalist

Best Relationship Management Solution

Leader in Info-Tech Research Group's Decision Diamond for the category of Customer Relationship Management Solutions

Leader in Info-Tech Research Group's Decision Diamond for the category of Customer Relationship Management Solutions

 2006 Selling Power Sales Excellence Award

2006 Selling Power Sales Excellence Award for CRM Implementation & User Adoption Program of the Year

 2006 Rising Star Award

CRM Magazine's 2006 Rising Star Award
AlwaysOn 100 Top Private Companies for 2006

AlwaysOn 100 Top Private Companies for 2006

 2007 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

2007 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

 2006 Product of the Year from Customer Inter@action Solutions Magazine

2006 Product of the Year from TMC's Customer Inter@action Solutions Magazine
TMC's 2005 CRM Excellence Award

2005 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

 TMC's 2005 Customer Interaction Solutions Product of the Year Award

2005 Product of the Year Award from TMC's Customer Inter@action Solutions Magazine

 Communication Solutions' 2004 Product of the Year Award

Communication Solutions' 2004 Product of the Year Award
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