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About SugarCRM

Company Overview

Quick Facts
  • Founded: April 2004
  • Employees: 150+
  • Headquarters: Cupertino, CA, USA

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

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Awards and Recognition

2008 CRM Excellence Award

2008 CRM Excellence Award from Customer Interaction Solutions (CIS) magazine

2008 CODiE Finalist

Best Relationship Management Solution

Leader in Info-Tech Research Group's Decision Diamond for the category of Customer Relationship Management Solutions

Leader in Info-Tech Research Group's Decision Diamond for the category of Customer Relationship Management Solutions

2006 Selling Power Sales Excellence Award

2006 Selling Power Sales Excellence Award for CRM Implementation & User Adoption Program of the Year

2006 Rising Star Award

CRM Magazine's 2006 Rising Star Award

AlwaysOn 100 Top Private Companies for 2006

AlwaysOn 100 Top Private Companies for 2006

2007 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

2007 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

2006 Product of the Year from Customer Inter@action Solutions Magazine

2006 Product of the Year from TMC's Customer Inter@action Solutions Magazine

TMC's 2005 CRM Excellence Award

2005 CRM Excellence Award from TMC's Customer Inter@action Solutions Magazine

TMC's 2005 Customer Interaction Solutions Product of the Year Award

2005 Product of the Year Award from TMC's Customer Inter@action Solutions Magazine

Communication Solutions' 2004 Product of the Year Award

Communication Solutions' 2004 Product of the Year Award

John Roberts twice selected as an Influential Leader by CRM Magazine

CRM Magazine selected John Roberts, CEO & Co-Founder of SugarCRM, was named 1 of 5 Influencial Leaders for both 2007 and 2005. The CRM Influential Leader award acknowledges industry luminaries whose innovative ideas, achievements, and strong leadership are influencing both customers and competitors to act.