SugarCRM is raising the bar and setting a new standard in Mobile CRM. Stay in touch while on-the-go with Sugar Mobile functionality.

Sugar offers smartphone and tablet access that is hassle-free so you can continue to work away from the office.

Sugar offers customers three mobile CRM options: Sugar Mobile Browser, Sugar Mobile and Sugar Mobile Plus.

Positive Impacts

• Improve sales productivity with mobile access solutions
• Access Sugar from any smartphone or tablet
• Work offline and update Sugar information automatically when you return to the network
• Implement mobile functionality quickly and simply across all Sugar deployment options

SugarCRM Customer Video Testimonials

"Downloaded the iPhone app and I'm pretty much addicted to it..." Matt Davidson, CEO USAFact

"One of the things we're looking at is iPads deployed with Sugar Mobile on it..." Marty Teaner, CTO Tav Health

Learn how these customers and more have leveraged Sugar Mobile

Beagle Research Group Research Note: SugarCRM

Mobile CRM promises to change the way salespeople interact with data -- but salespeople want to interact with data through the mobile device of their choice. In this Beagle Research Group research note, analyst Denis Pombriant explores SugarCRM's solution and the elegant ways it addresses multiple devices, security and the CRM interface.

Sugar Mobile Browser gives users ubiquitous access to Sugar from a smartphone or tablet using their browser. With Sugar Studio mobile editor, administrators can easily configure what fields and modules are visible from the smartphone. This optimizes the mobile experience for the company’s road warriors, reducing downtime and increasing productivity. Sugar Mobile Browser is included in all subscriptions.

Positive Impacts

• Access Sugar from any smartphone, including smartphones running the Symbian and Windows Mobile operating systems.
• Access Sugar from any tablet, including Android, BlackBerry and iPad
• HTML5 charts ensure that you can view charts from the Apple iPad
• Implement mobile functionality quickly and simply across all Sugar deployment options

Sugar Mobile is a native app that gives users access to Sugar data from any Android or iPhone smartphone, as long as they are connected to the Internet. With Sugar Studio Mobile editor, administrators can easily configure what fields and modules are visible to the Sugar Mobile user. This optimizes the mobile experience for the company’s road warriors, reducing downtime and increasing productivity. Sugar Mobile is included in all subscriptions.

Positive Impacts

• Access your customer data from your Android or iPhone when you are connected to the Internet
• Access Sugar reports
• Integrate with mapping apps on the device
• Integrate with mobile email clients
• Log calls made from your device to Sugar
• Implement mobile functionality quickly and simply across all Sugar deployment options

Sugar Mobile Plus gives users access to Sugar data from their smartphone or tablet via a native application with offline sync capabilities, which also stores a copy of the CRM data securely on the mobile device. Sugar Mobile Plus is available for BlackBerry, iPad, and iPhone. Using the Sugar configuration tools, administrators can easily define what fields and modules are visible in Sugar Mobile Plus. This optimizes the mobile experience for the company’s road warriors, reducing downtime and increasing productivity.

Sugar Mobile Plus is included in the Sugar Corporate, Enterprise, and Ultimate subscriptions and is available as an a-la-carte add-on for Sugar Professional.

Positive Impacts

• Access your customer data anytime from your BlackBerry, iPad, or iPhone whether or not you are connected to the Internet.  Automatically syncs your customer data when you connect to the Internet
• Encrypts and stores your customer data locally on your device
• For added security, administrators can remotely wipe all customer data from remote devices
• Integrates with mapping apps on the device
• Integrates with mobile email clients
• Log calls made from your device to Sugar
• Implement mobile functionality quickly and simply across all Sugar deployment options

Sugar Mobile Plus gives users access to Sugar data from their smartphone or tablet via a native application with offline sync capabilities, which also stores a copy of the CRM data securely on the mobile device. Sugar Mobile Plus is available for BlackBerry, iPad, and iPhone. Using the Sugar configuration tools, administrators can easily define what fields and modules are visible in Sugar Mobile Plus. This optimizes the mobile experience for the company’s road warriors, reducing downtime and increasing productivity.

Sugar Mobile Plus is included in the Sugar Corporate, Enterprise, and Ultimate subscriptions and is available as an a-la-carte add-on for Sugar Professional.

The Sugar Offline Client is a desktop application that stores a copy of all the CRM data (including custom fields and modules) locally on the user's computer. It allows users to access their customer data when they are not connected to the Internet. The Sugar Offline Client includes bi-directional sync with conflict resolution at the record level. Sync is automatic and occurs when the user connects back to the Internet, ensuring that users will always have access to the latest customer information. The Sugar Offline Client is included in Sugar Enterprise and Ultimate subscriptions.

Positive Impacts

• Improve sales productivity
• Access your customer data anytime, anywhere regardless of your Internet connectivity
• Work offline and update Sugar information automatically when you return to the network