Sugar connects Microsoft Outlook with important CRM data to ensure information is coordinated and shared across the company. With a few simple clicks, Outlook users can file Outlook email, contacts and calendar information into various Sugar modules, including Accounts, Opportunities, Leads, Cases, Contacts and more.

Impact

• Capture important customers communications within Sugar.
• Ensure that calendar and e-mail are coordinated between groupware and SugarCRM
• Eliminate redundant communications and desktop navigation