The Powered By SugarCRM OEM Program allows OEMs, ISVs and VARs to quickly deliver a differentiated solution to their target markets. An OEM partnership agreement provides partners with an award-winning CRM product celebrated for its flexibility and user experience. SugarCRM’s light footprint, coupled with its flexibility to be delivered in a hosted or on-site model, give partners a head start on creating products that meet the exact needs of customers. Providers from across a range of industries, including telecommunications, high-technology, manufacturing, mortgage lending and consulting, rely on SugarCRM to provide a:

• differentiated solution tailored to meet the unique needs of vertical markets
• flexible, reliable CRM system that fits different vertical and technical requirements
• cost-effective solution that minimizes COGs sold while increasing the value of OEM solutions.

Business Benefits

Focus on What You Do Best

Customer Relationship Management (CRM) touches almost every part of business, yet CRM applications are notoriously tricky to build. If your company wants to include CRM functionality in its product, whether it be email functionality, contact or account management or customer support functionality, SugarCRM can help you ship the product in weeks, instead of months or years.

Deploy It On-Demand Or On-Site

Different industries have different technology needs. SugarCRM gives partners and companies to deliver a product as a service (On-Demand) or install the software on the customer’s premise (On-Site). With SugarCRM, companies gain the flexibility needed to address their given markets.

Shared Risk, Shared Success

SugarCRM believes in sharing risk and reward with its customers and partners. Our OEM partnerships reflect this commitment by eliminating up-front costs and structuring agreements that scale with the success of your Sugar-powered solution.

Technology Advantage

Easy Administration and Customization

SugarCRM is easy to install, configure, and get into production fast. In addition, SugarCRM is designed to be the most flexible, customizable CRM application in the market. Users can make modifications through the administration console without having any technical expertise, or developers can dive into the source code to make deep changes to the application. Whichever route, SugarCRM can be transformed to meet the most exact needs of any business or industry.

Broad Platform Support

Sugar runs on all major operating systems (Microsoft, Linux, Mac, Unix), supports Oracle, Microsoft SQL Server and MySQL databases, and is easily accessed through any stands-based web browser (Internet Explorer, Firebox and Safari).

Open Standards

By choosing an open source product based on open standards, you protect yourself from getting locked into a single vendor's technology which often results in financial burdens down the road. In addition, you will gain access to a community of developers that numbers over 30,000 members, including over 9,000 developers.

Support, Training & Consulting Offerings

SugarCRM provides support and training from development to deployment through Sugar University, Sugar Professional Services and a worldwide partner network. Offerings include online, instructor-led and custom training courses to ensure your team gets the most out of Sugar.

For more information, contact oems@sugarcrm.com.