CRM Online was started in 2006 with a vision of leveraging cloud-based CRM (customer relationship management) and associated customer engagement platforms to help our clients drive their customer experience. We do this by helping our customers map out their own customer journey and identify the key touch points within that journey and how they can leverage technology and processes to improve that experience.

Use Cases
  • Accounting
  • Analytics
  • Call Center
  • Case Management
  • Contact Management
  • CPQ
  • Customer Management
  • Customer Support
  • Database Management
  • Event Management
  • Lead Management
  • Marketing
  • Member Management
  • Mobile
  • Opportunity Management
  • Project Management
  • Sales Force Automation
Integrations
  • AWS Cloud
  • CRM Online Flexidocs
  • Dell Boomi
  • Docusign
  • Drupal
  • Eway
  • Fieldmagic
  • Marketo
  • Microsoft Power BI
  • Sage 100 ERP
  • Trustsphere
  • Xero
  • Zendesk
Industries
  • Banking
  • Business Services and Consulting
  • Construction
  • Government
  • Information and Communication Technology (ICT)
  • Luxury Retail
  • Media and Technology
  • Professional Services
  • Travel