SugarCRM Continues Record Growth in 2010

Highlighted by release of game-changing Sugar 6 – CRM Made Simple – SugarCRM sees record billings and customer momentum in Q4 and fiscal 2010

CUPERTINO, Calif. – February 1, 2011 – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced it has seen record growth in terms of customer and billings momentum in the fourth quarter of 2010 and for the fiscal year ending December 31, 2010.

The company increased total billings 56 percent in the quarter versus the year ago, and saw a 13 percent growth in total billings versus the third quarter of 2010. For the fiscal year, billings increased 52 percent compared to fiscal 2009. In addition, the company turned cash flow positive in 2010, capping off a milestone year of growth in all areas.

“Simply put, 2010 was an amazing year for SugarCRM and its partners,” said Larry Augustin, CEO of SugarCRM. “Our record growth is clear proof that organizations of all shapes and sizes are tired of proprietary, restrictive CRM solutions and are now demanding flexible, intuitive and open solutions delivered via a trusted source.”

Partner Momentum Fuels Growth

SugarCRM’s record growth is due in large part to its expansive channel sales network. In 2010, SugarCRM added more than 100 new channel and consulting partners, including leading firms like AmziQSource, Bezier, BTM Solutions, Capgemini, CRM International, CRMADDON Factory, OpusVL and Walpole.

In addition, SugarCRM Gold Partner Levementum delivered more than one million dollars in annual billings to SugarCRM in 2010. “Our success with Sugar is a true partnership. Working together globally, SugarCRM and Levementum provide powerful, flexible, open solutions for our customers,” said Doug Guilbeau, managing director at Levementum. “Levementum and SugarCRM are dedicated to helping customers successfully implement both traditional and inventive approaches to relationship management.”

Continued Customer Momentum

SugarCRM’s impressive growth in 2010 was highlighted by continued record adoption of Sugar solutions by leading companies around the world. SugarCRM added nearly 600 customers in the fourth quarter, and more than 2,200 new customers in 2010. These new customer wins include engagements with leading organizations like All-Guard Alarm Systems, Inc.; BioExpress; Brugg Kabel AG; DotLoop; Douglas Pharmaceuticals Ltd.; GEEP (Global Electric Electronic Processing); Griffin Chapman, GSH Group; Mintec Inc.; Monarch HealthCare; Solara Medical Supplies; Verticality, and Wanger Investment Management, Inc.

“We chose SugarCRM because it is a great tool to allow our company to collaborate and share information worldwide,” said Bev Brisebois SugarCRM Administrator at GEEP Global. “From an IT perspective SugarCRM is not only easy to manage but also easy to customize. Sugar provides numerous resources for assisting and training users and provides convenience by offering a mobile version for those travelling employees. Sugar 6 is a simple and seamless transition from any CRM.”

Sugar 6 Makes CRM Simple

The company’s record 2010 was highlighted by the release of Sugar 6, a milestone release for SugarCRM. Sugar 6 is winning rave reviews from customers and technology observers for its industry-leading user experience, social CRM capabilities and user-friendly customization and personalization tools.

In addition, SugarCRM also expanded its leadership position in mobile CRM with the release of Sugar Mobile for iPhone. The first of a series of native applications for mobile devices, Sugar Mobile raises the bar for user experience, ease of use and robust features in a mobile CRM offering.

 

About SugarCRM

SugarCRM makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 700,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:

Britt Gottlieb, Schwartz Communications for SugarCRM
SugarCRM@schwartz-pr.com
415-512-0770

 

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