BonitaSoft Achieves Sugar App of the Month Recognition from SugarCRM

Article type: 
Press Release


San Francisco, CA – August 31, 2012 – BonitaSoft today announced that it has achieved the August 2012 Sugar App of the Month recognition from SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide. BonitaSoft created a technology integration between SugarCRM and its Business Process Management software with SugarCRM connectors that enable stronger workflow capabilities by streamlining time-consuming customer-related processes.

BonitaSoft’s app lets customers log into their account and get all the benefits of Sugar at their fingertips. Users can easily:

  • Create a Sugar account
  • Create a Sugar contact
  • Create a Sugar opportunity
  • Create/modify a Sugar entry
  • Get Sugar entries
  • Get Sugar opportunities

“Processes like deal management, order fulfillment, and exception handling may be triggered inside of a CRM application, but they require an orchestrated effort between the front office and the back office to be performed optimally. BonitaSoft’s SugarCRM connectors links BonitaSoft process tasks to SugarCRM and enables powerful workflow management capabilities. We’re very proud of the integration we’ve created for customers.” said Ronak Shah, Services Manager, BonitaSoft.

“Last fall SugarCRM joined the OW2 consortium, putting us in a group with many popular open source middleware components to help provide complete solutions thru open source cooperation,” said John Mertic, community manager for SugarCRM. “One of these companies is BonitaSoft. It is one of the leading open source solutions for doing business process management, giving organizations the ability to connect many different disparate system easily.”

The Sugar App of the Month program was created to recognize developers that build new, exciting applications based on SugarCRM. For more information on the SugarCRM developer community, please visit the community landing page, and for a list of apps developed by the community, please visit SugarExchange. For more information on the SugarCRM and BonitaSoft’s integration, please visit the BonitaSoft’s website,

About SugarCRM

SugarCRM democratizes customer engagement, empowering every professional who interacts with the customer to excel at their job. SugarCRM’s market leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the relevant information and tools they need to effectively collaborate and engage with their customer, both within and beyond the enterprise. SugarCRM applications have been downloaded more than 11 million times and currently help over 1,000,000 end users across disciplines effectively engage their customers. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit You can also connect with SugarCRM on Facebook, Twitter and YouTube.

About BonitaSoft

BonitaSoft, the leading global provider of Business Process Management (BPM) solutions, provides flexible, powerful BPM solutions for all types of organizations. Bonita Open Solution is a simple, intuitive and graphical solution that's as easy a drawing on a whiteboard. Deploying a process takes a single click. The innovative inbox approach offers users an easy way to manage tasks and collaborate. Bonita Open Solution is flexible enough to adapt to any Information Systems architecture and powerful enough to support intensive workload.

For more information, visit or email You can also like us on Facebook, follow us on twitter or join our BPM group on LinkedIn.


Media Contacts:

Vivecca Yong Tim


Elena Annuzzi


(408) 792-6952