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SugarCon 2010 - The SugarCRM Customer and Developer Conference - April 12-14 - San Francisco, CA

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SugarCon 2010

SugarCon 2010

Win a free HP Tablet

About the Windows Azure Platform

A global cloud infrastructure that provides a flexible, familiar environment for developers to create cloud applications and services.

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View Microsoft Cloud Room Agenda

About Makara

Makara is pioneering a next-generation approach to application management that leverages cloud architecture. Makara's technology works underneath the application stack as a virtual layer, making it easy to deploy and manage business-critical web applications in the cloud without the hassle of employing multiple agents. Headquartered in Redwood City, California, Makara is funded by Shasta Ventures, Sierra Ventures, Marc Andreessen and Ben Horowitz.

www.makara.com

About Angel.com

Angel.com delivers the power of SugarCRM to the telephone with our suite of IVR and call center applications. Our fully hosted, speech-enabled IVR solutions seamlessly integrate with your SugarCRM account, enabling you to access your SugarCRM data and collect customer information - all over the telephone. Angel.com's Site Builder toolkit allows you to quickly, easily and cost-effectively deploy and manage these applications from a custom tab within SugarCRM. Angel.com's solutions are built on an on-demand, Software as a Service (SaaS) platform and require no investment in hardware, software, or human resources, balancing the need for high quality communications with affordable pay-as-you-go pricing.

www.angel.com

About DataSync Corporation

DataSync Corporation was launched in 2005. The business was focused on providing IT consulting and customized software development. Beginning in 2008, DataSync's business model expanded and the company began focusing on developing an open source data consolidation platform. In 2009, DataSync released its flagship syncing platform, DataSync Suite. Since the initial launch, DataSync has seen extensive market penetration and continues to enhance the platform with additional features.The company now has thousands of users around the world, and is rapidly building its global partner network providing services and solutions centered around DataSync Suite.

www.datasyncsuite.com

About iNet Process

iNet Process is a leading European provider of services around open source CRM and DMS applications. As an active member of the SugarCRM community, iNet Process has some of the most popular projects on the SugarForge platform - including iNetDocs.

iNetDocs enables seamless integration between KnowledgeTree and SugarCRM. Documents and folders in the KnowledgeTree repository can be searched, browsed and retrieved from within SugarCRM and attached to all the modules within the CRM application, including "Module Builder" ones.

iNet Process securely hosts solutions and assists organizations with specialized implementations, consulting, customization, training and support.

www.inetprocess.com

About Fonality

Fonality's cloud-based business communications solutions replace traditional phone systems and add advanced functionality including conference bridges, unified messaging, chat, voicemail and email, presence management, contact center applications, and integration with products such as Microsoft Outlook, Google, Salesforce. Fonality's patented technology also provides automated system monitoring, configuration backups, rock-solid connectivity, simplified multi-location networking, and complete data privacy over the cloud. Solutions are a fraction of the cost of traditional premise-based systems and scale from single-site businesses with basic needs to multi-location corporations with distributed call centers.

www.fonality.com

About SierraCRM

SierraCRM Inc. was formed in June of 2004 to deliver innovative powerful enhancements for SugarCRM. Founded by experts in both AmdocsCRM and SugarCRM, SierraCRM's value proposition is to deliver products that automate many of the daily tasks associated with acquiring, processing, and marketing to prospects and customers. SierraCRM addresses the dual market need to both reduce the deployment timeframe for SugarCRM and reduce customization expense required to meet the specific needs of CRM users.

SierraCRM products include the award winning Process Manger, Marketing Manager and Routing Manager. All SierraCRM's products completely integrate inside SugarCRM providing a seamless solution that installs quickly and requires no interfaces or separate databases to setup and maintain.

www.sierracrm.com

About Omni

Omni, The Integration Company, has developed over 12 transparent, server-side CRM integrations for Exchange and GroupWise - NO Outlook plug-ins required! SugarCRM customers and partners can use Riva Integration Server from Omni to automatically synchronize address book items (accounts, contacts, leads), calendar data (meetings, appointments, tasks, calls) and SugarCRM opportunities, quotes and support cases to all Exchange and GroupWise clients, including: Outlook, Outlook Web Access, Microsoft Entourage 2008 for Mac (Business Edition), GroupWise, ActiveSync and BlackBerry mobile devices. No more Outlook plug-ins to install, manage or maintain.

www.omni-ts.com

About Pardot

Pardot's marketing automation solution shows sales teams exactly where to spend their time by scoring, nurturing, and handing off sales-ready leads. Data from Pardot is bi-directionally synced with SugarCRM, creating a unified marketing and sales pipeline. As a result, clients have seen up to a 700% increase in lead follow-up efficiency and up to a 400% increase in the number of product demos scheduled with prospects. Pricing starts as low as $500 per month and plans do not require contracts.

www.pardot.com

About Levementum

Levementum is a professional services firm focused on delivering World Class implementations of the SugarCRM Suite. With its focus on Adoption, and its deep understanding of how to utilize SugarCRM as a "Platform" , Levementum brings tools, methods and people to help you realize the "Promise of Open Source". Via its locations on both East and West Coasts, Levementum delivers integration, development, process consulting , training and hosting solutions.

www.levementum.com

About Talend

Talend is the first provider of open source data integration software. After three years of intense research and development investment, and with solid financial backing from leading investment firms, Talend revolutionized the world of data integration when it released the first version of Talend Open Studio in 2006. Talend's solutions are used primarily for integration between operational systems, as well as for ETL (Extract, Transform, Load) for Business Intelligence and Data Warehousing, and for migration.

Unlike proprietary, closed solutions, which can only be afforded by the largest and wealthiest organizations, Talend makes data integration solutions available to organizations of all sizes, and for all integration needs.

www.talend.com

About Plus Consulting

Customer Relationship Management (CRM) is a business strategy – one that is reinforced and supported through software. That's why, as part of our solution, we take the time to understand your critical business issues first. Whether you're looking to increase customer satisfaction, increase sales or increase productivity and efficiency, we can help you accomplish your CRM goals.

www.plusconsulting.com

Win a free Amazon Kindle

About entrinsik

Since 1984, Entrinsik Inc. has been developing, implementing, and supporting database solutions that enable organizations to maximize performance and improve bottom lines by tracking, understanding, and managing information. With thousands of users around the world in various industries, Entrinsik's Informer Web Reporting software intuitively accesses real-time data from multiple databases to provide a single point of access to customizable reports for powerful analysis and reporting. Entrinsik's Semtek ERP software now drives many of the nation's largest professional and continuing education profit centers.

Stop by booth# 303 to see how Informer Web Reporting works with SugarCRM and for a chance to win a new Kindle from Amazon.

www.entrinsik.com

About Red Hat

Founded in 1993, Red Hat is the leader in enterprise Linux and is the most recognized open source brand in the world. We serve global enterprises with technology and services made possible by the open source model. Solutions include Red Hat Enterprise Linux, Red Hat Enterprise Virtualization, JBoss Enterprise Middleware, and a broad range of management and services: consulting, 24x7 support, Red Hat Network. Red Hat's global training program operates worldwide and features RHCE and JBCAA, the global standard Linux and middleware certifications.

www.redhat.com

About KnowledgeTree

KnowledgeTreeTM document management software is affordable, easy to use and enables business professionals to manage the document lifecycle, promote collaboration, reduce paper and ensure compliance. Offering commercial SaaS and on-site editions as well as a free, community edition, KnowledgeTree helps organizations of all sizes transform documents into strategic business assets.

KnowledgeTree's software is backed by our commitment to excellent customer service and support. Customers around the world in many industries, including life sciences, professional services, and government sectors, use KnowledgeTree to increase business process efficiency and reduce costs. KnowledgeTree is headquartered in Raleigh, NC.

www.knowledgetree.com

About salesElement

salesElement is a leading developer of customized proposal automation solutions for businesses of all sizes. salesElement provides customized solutions that are part technology and part marketing to give its clients exactly what they need to allow them to close more sales in less time and reduce administrative costs.

www.saleselement.com

About JigSaw

Jigsaw is an online directory of more than 7 million business contacts. Every contact in Jigsaw is complete with full name, title, postal address, hard-to-find email address and telephone number. If your success depends on reaching out to others, Jigsaw is essential.

www.jigsaw.com

About Zend

Businesses utilizing PHP know Zend as the place to go for PHP expertise and sound technology solutions. Zend's founders Andi Gutmans and Zeev Suraski are key contributors to PHP and the creators of the core PHP scripting engine, the Zend Engine. Because of their internationally recognized expertise, the company continues to provide important leadership for PHP and other open source communities, and plays a central role in the explosive growth of PHP.

www.zend.com

About agencyQ

Founded in 1999, Q has grown from Q-Industries – a small, technology-focused interactive shop – into agencyQ, a full-service firm that has the capabilities and connections to expand your choices, not limit them. Still based in Washington, D.C., Q now includes satellite offices in Atlanta, GA and Columbus, OH. Like the Web itself, change is a constant at Q, but what stays the same is an unwavering commitment to helping our clients succeed.

www.agencyq.com

About Actuate

Actuate founded and continues to co-lead the Eclipse BIRT open source project. BIRT is the premier development environment for Rich Information Applications that present data in compelling and interactive ways via the web on any device. Actuate and its people are dedicated to making BIRT the best environment for our customers to develop Web 2.0 applications that drive revenue through higher customer satisfaction/loyalty and improve operational performance. The people of Actuate continually participate in and provide resources for the vibrant open source community that has emerged around BIRT. Anybody can participate in the BIRT movement by visiting BIRT-Exchange.

www.actuate.com

About Box.net

Box.net was founded on a simple, powerful idea: people should be able to access and share their content from anywhere. Since 2005, Box.net has helped more than 3 million individuals, small businesses and Fortune 1000 companies do just that. We want to reinvent what businesses can do with their content through Box's Cloud Content Management platform, made for a new kind of worker, a new kind of workplace and a new kind of IT.

www.box.net

About MindTouch

MindTouch set out to solve the problem of collaboration by making it possible for non-programmers to connect enterprise systems, databases and web-services in the context of an easy to use collaborative environment. The purpose of MindTouch is to provide wiki-like ease of collaboration between humans and machines; thereby enabling less-technology savvy people to automate reports and systems and create dashboards.

www.mindtouch.com

About Focus

Focus is an online business destination where business professionals can help each other with their purchase and other business decisions by accessing research and peer expertise. Focus is a leading source for peer reviews and research on CRM products.

Join Focus today

About DotNetNuke Corp

DotNetNuke Corp. (or DNN Corp.) is the creator of DotNetNuke®, the most widely adopted web content management system (CMS) and application development framework for building web sites and web applications on Microsoft .NET. Using DotNetNuke, businesses can quickly develop and deploy interactive, dynamic public web sites, intranets, extranets, and web applications. DotNetNuke Corp. provides this framework in both "Community" and "Professional" Editions.

www.dotnetnuke.com

About destinationCRM.com

destinationCRM.com has become the preferred Internet location for information, products, and services relevant to the CRM user marketplace. destinationCRM.com is dedicated to providing this pertinent information in a timely manner, thereby connecting decision makers and industry providers now and in the future.

www.destinationcrm.com

About Contivio

Contivio.com's Contact Center in the Cloud has revolutionized the market…if you have access to a browser and a headset, you can be up and running with an enterprise level contact center within minutes…including integration to any version of SugarCRM, whether vanilla or customized, hosted or on-premise! Delivered as a toolbar inside your browser or driven via any VoIP phone, Contivio.com provides inbound and outbound multi-channel (voice, email, fax, SMS and voice mail) capability with the advanced contact center functionality of million dollar systems yet is incredibly easy to maintain and support. Our patent protected "Angels" middleware is an intelligent suite of "robots" that learn how humans use software, providing unparalleled integration, IVR workflow and automation to any version of SugarCRM.

www.contivio.com

About Velaro

Founded in 2000, Velaro is an established leader in click-to-chat and click-to-call and has won independently rated live chat awards in '05, '06, '08, '09 and 2010. Velaro integrates out-of-the-box with SugarCRM, empowering business with a universal view of customer information. Velaro's integration provides key benefits including: real-time visibility to all customer data; accurate and error-free documentation of customer support notes; and elimination of transferring data from one application to another.

Velaro is the live chat & intelligent engagement solution of choice for leading companies such as LG Electronics, Blue Cross Blue Shield, MarketStar, Experian, Toro, and Epicor.

www.velaro.com

About SnapLogic

SnapLogic is a visionary cloud integration company that is transforming the integration market with its innovative, open, and extensible DataFlow architecture and straightforward subscription model. The company's DataFlow platform connects to almost any SaaS, cloud, Web, enterprise application or data source via web connectors and data pipelines, providing information utility to business users and applications. SnapLogic's online marketplace -- SnapStore -- allows developers, SIs, and ISVs to develop and monetize custom Snaps, extending connectivity and functionality for all scenarios. SnapLogic was founded in 2006 by data integration pioneers and is funded by leading Venture investors, including Andreesen Horowitz.

www.snaplogic.com

About SIOS

SIOS Technology provides Web application software and data center infrastructure, with a focus on the development and distribution of open source software (OSS) such as Linux. SIOS has leveraged its expertise in OSS, offering the first federated cloud management and automation suite, CloudStationTM. CloudStation allows enterprises to deploy missions-critical applications safely into public cloud services leveraging a patented high availability and disaster recovery capability. The SIOS Cloud Computing offering significantly increases productivity and cost savings inherently promised from cloud deployments. SIOS is committed to the development of innovative software technologies and being a recognized influencer in the global IT industry.

www.sios.com

Platinum Sponsors:

Microsoft
SIOS
SnapLogic

Gold Sponsors:

Actuate
Angel
Contivio
DataSync
Fonality

iNet Process
JigSaw
KnowledgeTree
Levementum
Makara
MindTouch
Pardot
Plus Consulting
Talend

Silver Sponsors:

agencyQ
Box.net
DotNetNuke Corp
entrinsik
Omni
Redhat
sales Element
SierraCRM
Velaro
Zend

Media Sponsors:

CRM Magazine
Focus - Where Business Makes Decisions

SugarCon 2009 Highlights

View highlights from SugarCon '09

I have been to a lot of events and SugarCon is probably the best conference I have been to.
Greg Spira
Storeimage Products
SugarCon allowed us to dream up more and more of what we can do with SugarCRM as a platform.
Bassim Hamadeh
CEO, University Readers
We are getting a lot of great leads. SugarCon has exceeded our expectations.
Greg Singleton
Serence Inc.
It is an exciting event with a lot of energy and a lot of interesting people doing cool things with the Sugar platform.
Sean Sheppard, Levementum
This is a serious business conference where people can share information and learn what they can do with the product.
Ned Liddell, Liddell & Company
It's been a great event, actually of the three SugarCon that we've been a part of, this is by far the most exciting and the most energetic conference
Doug Guilbeau, Levementum
The conference has been awesome, I've been so busy here, I've talked to so many people, I've got so many new ideas on what you can do with Sugar. It's just been great all week.
Mike Pittaro, SnapLogic
This is by far the best SugarCon and we're very excited to participate again next year.
Phil Sheehy, iEnterprises
We talked to a lot of customers and partners of Sugar about our new offering of WebSphere sMash.
Anne Saydah, IBM
SugarCon 2010

SugarCon '10, SugarCRM's 4th annual user and customer conference, brings together SugarCRM users, developers, partners and experts from around the world.

Packed with 2 days of business, technical and product presentations, SugarCon provides practical knowledge that you can apply to improve your company's performance.

  • Listen to business and technical leaders about the future of CRM and the economy
  • Preview product roadmaps, upcoming features, and new product introductions
  • Share best practices from CRM and Open Source experts and peers from around the world
  • Enjoy exciting entertainment and nightlife events in one of the most enchanting cities in the world

View agenda topics