SugarCRM News

IBM unveiled a new retail survey that shows consumers are now willing to communicate with retailers in order to educate companies on how, when and where to approach them. The global survey indicates that consumers are willing share the following personal information with their favorite brands: media usage, demographics, identifying information, lifestyle and location.

Recruitment firm Verticality has sliced 30% off its customer relationship management (CRM) costs and improved sales leads by swapping Salesforce.com for another Cloud solution from SugarCRM.



I’ve now published the two parts of The CRM Watchlist 2012 Winners that cover the Big 4 who pretty much are going to win the award even if they are not doing so well because of their sheer size and because they have a presence in the market that is irreducible. That would be Oracle, SAP, Microsoft and salesforce.com.

The CRM landscape is shifting gears -- and it looks as though 2012 will be the year that will see investments in technologies to cash in on a veritable explosion of social media, mobile and integration opportunities.

Software as a Service offerings can be helpful to service and solution providers as well as their customers. Highland Solutions’ Scott Tabak discusses how Highland Solutions works with both SugarCRM and IBM’s SmartCloud.

One of the world’s fastest growing Customer Relationship Management companies, SugarCRM, has announced the opening of a new office in Cambridge today.

SugarCRM, one of the world’s leading customer relationship management (CRM) companies, has announced it will be expanding its European presence into the UK, opening offices in the UK’s tech quarter, Cambridge, with the aim of better serving its locally-based partners.

RESEARCH TRIANGLE PARK, N.C. – SugarCRM, a fast-growing customer relationship management company, is opening a new office in Durham and is looking to hire additional sales and engineering staff.

Software company SugarCRM , a provider of customer relationship management products, said Wednesday that it opened a Triangle office in Durham several weeks ago.

A Silicon Valley technology company that makes software for analyzing customer buying patterns has picked Durham as its second U.S. office.